Sales Order & Compliance Admin Specialist

Millbank; Runcorn; On-site; GBP 21,000 - 28,000; Full time

Job summary

Millbank Holdings Ltd is seeking an Administrator Support to back Sales Order Processing and Customer Service, ensuring records are accurate and documentation packs are produced for each order. The role emphasizes quality checks, compliance-related admin, and timely circulation of post-loading documents.

You will manage information across multiple systems, support with SDS/export paperwork, and collaborate with teams to keep order processing on track and right-first-time under tight deadlines.

Qualifications

• Proven experience in an administrative support role within a busy, process-driven environment.
• Strong data accuracy skills and confidence completing quality checks on orders/documentation.
• Experience maintaining customer and supplier records across multiple systems.

Responsibilities

• Administering new customer and/or consignee details across relevant systems (including Customer Information Sheets and Sage)
• Maintaining customer-specific and order processing information within customer service records and order processing systems
• Maintaining supplier information relevant to order processing
• Completing a second quality check of all sales orders processed
• Administering supplier site closures information
• Administering AdBlue orders within the sales order processing system
• Creating and distributing order-specific documentation packs to raise orders with supply points
• Checking, circulating and filing post-loading documents in line with supply point and/or customer requirements (Receipt and Despatch)
• Administering and circulating export documentation post-loading (including document packs and arranging Certificates of Origin where required)
• Circulating and filing outcomes of duplicate order reports
• Obtaining and circulating Safety Data Sheets (SDS)
• Validating excise licence details
• Obtaining, recording and circulating Long Term Supplier Declarations
• Supporting with any other administrative tasks associated with sales order processing and the Customer Service Team

Skills

Administrative support

Data accuracy

Quality checks

Cross-system work

Job description

Millbank Holdings Ltd is seeking an Administrator Support to back Sales Order Processing and Customer Service, ensuring records are accurate and documentation packs are produced for each order. The role emphasizes quality checks, compliance-related admin, and timely circulation of post-loading documents.

You will manage information across multiple systems, support with SDS/export paperwork, and collaborate with teams to keep order processing on track and right-first-time under tight deadlines.