Sales Order Administrator & Compliance Specialist

Millbank Holdings; Daresbury; On-site; GBP 22,000 - 32,000; Full time

Job summary

Millbank Holdings Ltd is seeking an Administrator Support to help drive accurate sales order processing and robust customer service within a regulated, process-driven environment. You will manage records across systems, circulate documentation, and perform rigorous quality checks to ensure compliance and timely delivery.

The role involves handling SDS, export packs, licences and declarations, maintaining supplier details, and collaborating across teams to keep processes moving smoothly under

Qualifications

• Proven experience in an administrative support role within a busy, process-driven environment.
• Strong data accuracy skills and confidence completing quality checks on orders/documentation.
• Experience maintaining customer and supplier records across multiple systems.
• Competence producing, circulating and filing order-related and post-loading documentation.
• Practical knowledge of handling compliance-adjacent documentation (e.g., SDS, export packs, licences/declarations) with a high level of attention to detail.
• Strong communication skills and the ability to work collaboratively across teams.
• Organised, methodical approach with the ability to prioritise workload effectively.

Responsibilities

• Support sales order processing and the wider Customer Service function, ensuring records and documentation are accurate.
• Maintain customer and order processing information across systems and records.
• Maintain supplier information relevant to order processing and compliance-related documentation.
• Perform second quality checks on orders and ensure post-loading documents are filed as required.
• Distribute order-specific documentation packs to raise orders with supply points and ensure timely communication.
• Circulate and file post-loading documents, including receipts, dispatch notes and export packs as needed.
• Obtain and circulate Safety Data Sheets (SDS), verify excise licence details, and manage declarations.

Skills

Administrative experience

Data accuracy

Quality checks

Multi-system knowledge

Communication skills

Team collaboration

Prioritisation

Tools

Sage

Job description

Millbank Holdings Ltd is seeking an Administrator Support to help drive accurate sales order processing and robust customer service within a regulated, process-driven environment. You will manage records across systems, circulate documentation, and perform rigorous quality checks to ensure compliance and timely delivery.

The role involves handling SDS, export packs, licences and declarations, maintaining supplier details, and collaborating across teams to keep processes moving smoothly under