Sales Order Administrator

Transaction Recruitment Ltd.; Metropolitan Borough of Solihull; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Transaction Recruitment are supporting a market-leading business in Solihull to recruit an experienced Sales Order Administrator to join their commercial team on a permanent basis. You will be the main contact for processing customer orders from quotation through to invoicing, with hybrid working.

You will collaborate with Sales, Finance, Procurement and Project teams, as well as customers and subcontractors.

Qualifications

• Experience in order processing or sales administration.
• Strong attention to detail and communication skills.
• Experience with SAP or similar ERP system desirable.

Responsibilities

• Process customer enquiries and prepare quotations using approved templates and systems.
• Create and maintain sales orders from approved quotations and contracts, checking pricing, payment terms and PO coverage.
• Raise purchase orders, including those for subcontractors.
• Manage order amendments, cancellations and customer-requested changes.
• Coordinate invoicing, credit notes and order completion in line with contractual terms and month-end deadlines.
• Investigate and resolve invoice queries and commercial discrepancies, escalating where needed.
• Liaise with internal and external stakeholders to keep orders moving and information accurate.
• Maintain accurate customer and commercial records, and flag problem orders or risks early.
• Carry out customer credit checks in line with company guidelines.

Skills

Attention to detail

Communication skills

Customer service orientation

Tools

SAP

Job description

Transaction Recruitment are supporting a market-leading business based in Solihull in its search for an experienced Sales Order Administrator to join their commercial team on a permanent basis. You will be the main point of contact for getting customer orders accurately processed, from quotation through to invoicing. This position offers hybrid working.

You will work closely with Sales, Finance, Procurement and Project teams internally, as well as customers and subcontractors externally. This is a good opportunity for someone who likes ownership of a process and wants to build their commercial knowledge.

Key Responsibilities:

• Process customer enquiries and prepare quotations using approved templates and systems
• Create and maintain sales orders from approved quotations and contracts, checking pricing, payment terms and PO coverage
• Raise purchase orders, including those for subcontractors
• Manage order amendments, cancellations and customer-requested changes
• Coordinate invoicing, credit notes and order completion in line with contractual terms and month-end deadlines
• Investigate and resolve invoice queries and commercial discrepancies, escalating where needed
• Liaise with internal and external stakeholders to keep orders moving and information accurate
• Maintain accurate customer and commercial records, and flag problem orders or risks early
• Carry out customer credit checks in line with company guidelines

You will bring experience in order processing, sales administration or contract administration, with strong attention to detail and confident communication skills. SAP or similar ERP experience is desirable. In return, you will join a supportive team with hybrid working, ample free parking, easy access by public transport and the chance to develop within a growing commercial function