Sales Ops Specialist: Data-Driven Growth & Enablement

Thomson Reuters; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work policies (Flex My Way)

Mental health days

Retirement savings & tuition support

Job summary

Thomson Reuters is seeking a Sales Operations Manager to partner with Reuters Professional's commercial teams, driving data‑driven insights, system improvements, and revenue growth from London. The role emphasizes CRM hygiene, real‑time performance visibility, and cross‑functional collaboration.

You will own Salesforce enhancements, develop dashboards, and support adoption across Sales, Finance, Marketing, and Product, with a hybrid office‑based setup and opportunities to impact strategic

Qualifications

• 3+ years of Sales Operations, Business Operations, or Commercial Support experience in B2B media, publishing, data intelligence, or SaaS.
• Solid working knowledge of Salesforce with exposure to order management/ERP systems; experience documenting system requirements and supporting testing for system enhancements.
• Proven skills in reporting and visualization tools (Power BI, Tableau, or advanced Excel); ability to analyze data and present performance metrics clearly and simply.

Responsibilities

• Drive continuous process improvement across the end-to-end sales lifecycle, removing friction and blockers; collaborate with campaign managers and ad operations for smooth post-sale handoffs and adherence to processes.
• Own business requirements for Salesforce and order management system enhancements; specify needs, support UAT, manage change rollouts, and deliver training to drive adoption.
• Develop and maintain dashboards, reports, and forecasting tools using Salesforce and BI platforms to provide reliable visibility of KPIs, pipeline health, and risks.
• Enforce data governance and pipeline discipline through CRM data enrichment, cleanup, and quality monitoring; identify and correct data gaps impacting forecasting and reporting.
• Partner cross-functionally with Finance, Customer Operations, Marketing, and Product to prioritize operational improvements and translate business requirements into practical solutions.

Skills

Sales Ops

Data analysis

Process improvement

Cross‑functional collaboration

Forecasting

Tools

Salesforce

ERP systems

Power BI/Tableau

Job description

Thomson Reuters is seeking a Sales Operations Manager to partner with Reuters Professional's commercial teams, driving data‑driven insights, system improvements, and revenue growth from London. The role emphasizes CRM hygiene, real‑time performance visibility, and cross‑functional collaboration.

You will own Salesforce enhancements, develop dashboards, and support adoption across Sales, Finance, Marketing, and Product, with a hybrid office‑based setup and opportunities to impact strategic