Sales Ops Lead: Customer Orders & Delivery

JLA Limited; Ripponden; On-site; GBP 40,000 - 65,000; Full time

Job summary

JLA Limited is seeking a Dynamic Sales Operations Manager to lead the order processing function for Total Care, Machine Sales, and related services. You will oversee a team, drive continuous improvement, monitor metrics, and ensure timely mobilisations from order receipt to installs.

Collaborating with Sales, Finance, Supply Chain and Contracts Management, you will ensure accurate data, forecast volumes, and effective onboarding of new contracts while maintaining high-quality standards across

Qualifications

• Experience leading an administration/order processing team and driving performance improvements.

Responsibilities

• Lead a Sales Ops order processing team to meet SLA objectives across all verticals.
• Coordinate with Sales, Finance, Supply Chain and Contracts Management to ensure smooth order processing.
• Mobilise new contracts and allocate resources to multi-functional teams for account setup on platforms.
• Develop talent within the team and drive high-quality delivery and data quality.

Skills

People management

Cross-functional collaboration

Continuous Improvement

Forecasting

Data-driven decisions

Effective communication

Delegation

Analytical skills

Tools

Credit checking systems

Operational platforms

Job description

JLA Limited is seeking a Dynamic Sales Operations Manager to lead the order processing function for Total Care, Machine Sales, and related services. You will oversee a team, drive continuous improvement, monitor metrics, and ensure timely mobilisations from order receipt to installs.

Collaborating with Sales, Finance, Supply Chain and Contracts Management, you will ensure accurate data, forecast volumes, and effective onboarding of new contracts while maintaining high-quality standards across