Sales Ops & Enablement Lead, Technical Services

Ad Warrior Ltd; Larkhill; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

On-site Fully Equipped Gymnasium

Company events

Job summary

GreensafeIT, a leading IT recycler and services provider, is seeking a Sales Operations Manager - Technical Services to shape the sales function, improve processes, systems and reporting, and drive better commercial decisions. The role covers end-to-end handovers, governance, and data quality across Sales, Services and Delivery.

You will own forecasts, pipeline management, and stakeholder coordination while leading a high-performing Sales Operations team in a dynamic, office-based environment.

Qualifications

• Experience leading Sales Operations and enablement functions.
• Strong data analysis and reporting capabilities.
• Proven ability to implement governance and process improvements.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead the Sales Operations and Business Enablement function, providing structure and practical support across sales processes, systems, data, reporting and customer handovers.
• Connect the Sales and Services teams, ensuring opportunities move into operational delivery with clear ownership and onboarding requirements.
• Oversee quotes and statements of work, ensuring approvals, pricing, document versions and commercial requirements are managed.
• Own sales reporting and insight, providing clear, accurate information on the sales pipeline, forecasts, revenue, conversion, capacity, risks and demand.
• Maintain CRM data quality across customer, opportunity, quote and handover information.
• Set and monitor performance measures and service standards across Sales Operations.
• Coordinate and resolve queries across Sales, Services, Transition, Finance, IT, Supply Chain and stakeholders.
• Define and manage the process from sale to transition for onboarding and delivery.
• Strengthen governance and ways of working with clear responsibilities and reporting.
• Support onboarding readiness through CRM configuration, workflow coordination and data management.
• Identify and deliver continuous improvements through automation and streamlined workflows.
• Lead and develop the Sales Operations team.

Skills

Organised and detail-focused

Data analysis

Commercial awareness

Effective communicator

Accountability

Practical problem-solver

Process improvement

Quality data governance

Leadership

Tools

CRM systems

Job description

GreensafeIT, a leading IT recycler and services provider, is seeking a Sales Operations Manager - Technical Services to shape the sales function, improve processes, systems and reporting, and drive better commercial decisions. The role covers end-to-end handovers, governance, and data quality across Sales, Services and Delivery.

You will own forecasts, pipeline management, and stakeholder coordination while leading a high-performing Sales Operations team in a dynamic, office-based environment.