Sales & Operations Support Specialist

OSS; Slough; On-site; GBP 24,000 - 29,000; Full time

Job summary

OSS in Slough is seeking a proactive Sales & Operations Support to join its small, friendly team. This varied role covers handling customer enquiries by phone and email, processing orders, coordinating deliveries, and ensuring orders progress smoothly from enquiry to completion.

The ideal candidate is organised, detail-oriented and enjoys a busy environment with strong communication skills. Engineering knowledge is beneficial, and a full manual driving licence is preferred.

Qualifications

• Experience in office administration, logistics or customer service.
• Engineering environment experience is advantageous.
• Full manual driving licence.

Responsibilities

• Handle customer enquiries via telephone and email.
• Process customer orders accurately and efficiently.
• Liaise with suppliers to order goods and monitor deliveries.
• Arrange deliveries and collections with customers and transport providers.
• Track orders from receipt through to completion.
• Provide customers with updates on orders and delivery schedules.
• Maintain accurate records and administration systems.
• Support day-to-day office operations.

Skills

Customer service

Order processing

Logistics coordination

Administration

Communication

Time management

Problem solving

Tools

Microsoft Office

Job description

OSS in Slough is seeking a proactive Sales & Operations Support to join its small, friendly team. This varied role covers handling customer enquiries by phone and email, processing orders, coordinating deliveries, and ensuring orders progress smoothly from enquiry to completion.

The ideal candidate is organised, detail-oriented and enjoys a busy environment with strong communication skills. Engineering knowledge is beneficial, and a full manual driving licence is preferred.