Sales Operations & Support Specialist

Taylor Maxwell; City of Edinburgh; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

25 days' holiday

Holiday purchase scheme

Employee Assistance Programme (EAP)

Cycle to work scheme

Enhanced Sick Pay

Life assurance

Smart casual attire

Job summary

Taylor Maxwell in Edinburgh is seeking a Sales Support Coordinator to provide administrative support to the regional team, handling customer and supplier orderbooks and ensuring orders are processed accurately and efficiently.

You will liaise with customers, suppliers and logistics partners, support pricing and product availability, manage open orders, and assist with reports, calendar management and event coordination.

Qualifications

• Experience in sales and purchase order processing using ERP systems.
• Strong administration, organisational and time management skills.
• Excellent numerical and data handling abilities.
• Good communication and interpersonal skills.

Responsibilities

• Respond to customer sales enquiries by phone and email promptly.
• Coordinate purchase orders and deliveries with customers and suppliers.
• Manage open orders to ensure on-time delivery and update dates as needed.
• Provide reporting to the sales team and assist with calendar management.
• Support regional events, hospitality, travel and accommodation arrangements.
• Offer front-of-house cover for meetings and maintain accurate databases.

Skills

Communication

Customer service

Data analysis

Database management

Time management

Team collaboration

Negotiation

Attention to detail

Tools

ERP systems

Microsoft Office

CRM software

Job description

Taylor Maxwell in Edinburgh is seeking a Sales Support Coordinator to provide administrative support to the regional team, handling customer and supplier orderbooks and ensuring orders are processed accurately and efficiently.

You will liaise with customers, suppliers and logistics partners, support pricing and product availability, manage open orders, and assist with reports, calendar management and event coordination.