Sales Operations Manager

Focus Resourcing Limited; South Benfleet; Presencial; GBP 40 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

£40,000 per annum

Healthy and achievable bonus

Resumo da oferta

Focus Resourcing Limited in the United Kingdom is seeking a hands-on Sales Operations Manager to lead a team of 18 Catering Drivers and Sales Assistants, drive daily targets, and expand the customer base.

The role combines field work with team leadership, includes staying close to deliveries, coaching staff, and ensuring safety and company procedures. The position offers a £40,000 salary plus a healthy, achievable bonus, with Monday to Friday hours from 7:00am to 3:30pm.

Qualificações

• Face-to-face sales experience is essential.
• Confident communication and excellent customer service skills.
• Team management experience is essential.
• Catering/hospitality experience is desirable.
• A motivated, proactive individual with good organisational skills.

Responsabilidades

• Oversee a team of 18 Catering Drivers and Sales Assistants.
• Brief staff for the day ahead and at the end of each day.
• Out on deliveries with the team to learn areas and core customer base.
• Build and monitor sales through face-to-face interaction.
• Ensure staff follow safety rules and company procedures.
• Organise team holiday rota.
• Manage and monitor absence, arranging appropriate coverage.
• Manage complaints.
• Assist with recruitment for the team.

Conhecimentos

Team leadership

Face-to-face sales

Customer service

Communication skills

Organisational skills

Ferramentas

Microsoft Excel

Microsoft Word

Outlook

Descrição da oferta de emprego

Sales Operations Manager required to join an established business in what will be a hands-on role, managing a team of 18 Catering Drivers, ensuring daily targets are achieved, growing the customer base and opportunities.

Salary is £40,000, plus bonus. Working hours are Monday - Friday, 7.00am - 3.30pm.

Duties:

• Oversee a team of 18 Catering Drivers, Sales Assistants
• Brief staff for the day ahead and at the end of each day
• Out on the deliveries with the team learning the areas and core customer base
• Build and monitor sales through face to face interaction
• Ensure staff follow safety rules and company procedures
• Organise team holiday rota
• Manage and monitor absence, arranging appropriate coverage using internal covers or personal intervention
• Manage complaints
• Assist with recruitment for the team

Benefits:

• £40,000 per annum
• Healthy and achievable bonus

Experience required:

• Previous face to face experience, ideally in a sales target driven capacity
• Confident communication skills, excellent customer service experience
• Team management experience is essential
• Catering, hospitality experience is desirable
• A motivated, and positive individual, with get up and go!
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills