Sales Operations & Forecasting Coordinator

Springer; East Ham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Springer Nature is seeking a highly organised Sales Coordinator to join our Commercial Partnerships team. You will support day-to-day sales operations, maintain accurate data, and collaborate with Finance to ensure seamless processes.

The role requires strong Excel skills, attention to detail, and proactive problem-solving within a fast-paced environment. You will contribute to reporting, forecasting, and KPI dashboards, while maintaining documentation and improving sales workflows.

Qualifications

• Experience in coordination, administration, sales support, or operational support role.
• Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to build effective relationships across teams and stakeholders.
• Proactive problem-solving mindset with the ability to work independently while collaborating effectively within a team.
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications.

Responsibilities

• Provide day-to-day operational and administrative support to the Commercial Partnerships Sales team, ensuring efficient and effective sales processes.
• Manage sales data, CRM records, and booking systems, maintaining high standards of accuracy and data quality.
• Support invoice generation, sales bookings, and payment issue resolution, acting as a key liaison with Finance.
• Process sales opportunities and customer enquiries, helping to deliver an excellent customer experience.
• Produce and maintain sales, revenue, pipeline, forecasting, and KPI reports, dashboards, and presentations.
• Maintain departmental documentation, policies, procedures, training materials, and sales support resources.
• Identify and implement process improvements to enhance sales operations and team efficiency.
• Support system administration, testing, and the rollout of new tools, enhancements, and operational processes.

Skills

Sales coordination

CRM data management

Excel expertise

Reporting & forecasting

Tools

Salesforce

Microsoft Office

Job description

Springer Nature is seeking a highly organised Sales Coordinator to join our Commercial Partnerships team. You will support day-to-day sales operations, maintain accurate data, and collaborate with Finance to ensure seamless processes.

The role requires strong Excel skills, attention to detail, and proactive problem-solving within a fast-paced environment. You will contribute to reporting, forecasting, and KPI dashboards, while maintaining documentation and improving sales workflows.