Hybrid Sales Operations Coordinator

1267 Springer Nature Limited; London Borough of Islington; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Springer Nature is seeking a highly organised Sales Coordinator in London to support the Commercial Partnerships team. You will help manage day-to-day sales processes, maintain data quality, and contribute to reporting, forecasting and dashboards with Finance and other teams.

This role is hybrid and full-time, with a focus on enabling revenue opportunities. Ideal candidates have strong coordination and administration experience, excellent Excel skills, and familiarity with CRM systems.

Qualifications

• Experience in coordination, administration, sales support or similar role.
• Strong organisational skills with attention to detail and the ability to manage multiple priorities.
• Excellent written and verbal communication; ability to build relationships across teams.
• Proactive problem-solving and ability to work both independently and in a team.
• Advanced proficiency in Microsoft Excel and Office applications.

Responsibilities

• Provide day-to-day operational and administrative support to the Commercial Partnerships Sales team, ensuring efficient and effective sales processes.
• Manage sales data, CRM records, and booking systems, maintaining high standards of accuracy and data quality.
• Support invoice generation, sales bookings, and payment issue resolution, acting as a key liaison with Finance.
• Process sales opportunities and customer enquiries, helping to deliver an excellent customer experience.
• Produce and maintain sales, revenue, pipeline, forecasting, and KPI reports, dashboards, and presentations.
• Maintain departmental documentation, policies, procedures, training materials, and sales support resources.
• Identify and implement process improvements to enhance sales operations and team efficiency.
• Support system administration, testing, and the rollout of new tools, enhancements, and operational processes.

Skills

Coordination

Administration

Sales support

Data quality

Excel

CRM systems

Tools

Salesforce

Job description

Springer Nature is seeking a highly organised Sales Coordinator in London to support the Commercial Partnerships team. You will help manage day-to-day sales processes, maintain data quality, and contribute to reporting, forecasting and dashboards with Finance and other teams.

This role is hybrid and full-time, with a focus on enabling revenue opportunities. Ideal candidates have strong coordination and administration experience, excellent Excel skills, and familiarity with CRM systems.