Sales Coordinator

Springer Nature; London Borough of Islington; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

Springer Nature is seeking a highly organised Sales Coordinator to support the Commercial Partnerships sales team in London. The role focuses on maintaining sales data, CRM records, and accurate reporting to maximise revenue opportunities.

You will liaise with Finance and internal stakeholders to ensure smooth operations and process improvements. The successful candidate will have strong organisational and communication skills, excel in a fast-paced environment, and be proficient in Excel and

Qualifications

• Experience in coordination, administration or sales support roles.
• Strong organisational skills and attention to detail in a fast-paced setting.
• Excellent written and verbal communication, ability to build cross-team relationships.

Responsibilities

• Provide day-to-day operational support to the Sales team and manage sales data and CRM records.
• Support invoice generation, bookings, and issue resolution with Finance as a liaison.
• Produce and maintain reports, dashboards, and KPI presentations for forecasting and revenue.

Skills

Coordination

Administration

Sales support

Operational support

Written and verbal communication

Tools

Microsoft Excel

Microsoft Office

Salesforce

Job description

Job Title: Sales CoordinatorLocation: London, HybridFull Time, PermanentApplication Deadline: Sunday 15th November 2026About Springer NatureSpringer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind.About the RoleWe are looking for a highly organised and proactive Sales Coordinator to join our Commercial Partnerships team. This role plays an important part in supporting the day-to-day operations of our sales function, helping to ensure efficient sales processes, excellent data quality, accurate reporting, and seamless collaboration across teams.As Sales Coordinator, you will provide administrative and operational support to the Sales team, helping maximise revenue opportunities by maintaining key systems, supporting reporting and forecasting activities, and working closely with Finance and other internal stakeholders. You will also contribute to process improvements and help ensure our sales teams have the tools, resources, and information they need to succeed.Role Responsibilities:Provide day-to-day operational and administrative support to the Commercial Partnerships Sales team, ensuring efficient and effective sales processes.Manage sales data, CRM records, and booking systems, maintaining high standards of accuracy and data quality.Support invoice generation, sales bookings, and payment issue resolution, acting as a key liaison with Finance.Process sales opportunities and customer enquiries, helping to deliver an excellent customer experience.Produce and maintain sales, revenue, pipeline, forecasting, and KPI reports, dashboards, and presentations.Maintain departmental documentation, policies, procedures, training materials, and sales support resources.Identify and implement process improvements to enhance sales operations and team efficiency.Support system administration, testing, and the rollout of new tools, enhancements, and operational processes.Experience, Skills & Qualifications:EssentialExperience in coordination, administration, sales support, or operational support role.Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.Strong written and verbal communication skills, with the ability to build effective relationships across teams and stakeholders.Proactive problem-solving mindset with the ability to work independently while collaborating effectively within a team.Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applicationsDesirableExperience with Salesforce or other CRM platforms is desirable.Understanding of sales processes, reporting, data quality management, and customer-focused support, with experience supporting sales teams considered advantageous#LI-RP1At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.Springer Nature was awarded Diversity Team of the Year. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusionIf you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/Job Posting End Date:16-11-2026