Sales Operations Executive

Abbey DLD Group of Colleges; Cambridge; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

25 days annual leave

Free lunch for staff

Employee Assistance Programme

Discounted school fees

Season Ticket Loans

Eye Care

Workplace Nursery Scheme

Cycle To Work Scheme

Job summary

Abbey DLD Group of Colleges in Cambridge is seeking a Sales Operations Executive to support the Group Sales & Marketing Director. The role is part-time (0.4 FTE) based in Cambridge, with a salary of £11,600 per year and 25 days of holiday plus bank holidays pro-rata.

You will provide operational, administrative and analytical support, helping with sales planning, reporting, lead management and CRM, and coordinating meetings and events.

Qualifications

• Strong organisational, analytical, and administrative skills.
• Proactive, able to work independently, and willing to take initiative.
• Strong attention to detail and a commitment to producing error-free work.
• Excellent communication and stakeholder management skills.
• Experience with CRM systems, ideally Salesforce would be an advantage but is not essential.

Responsibilities

• Sales Planning & Reporting: Prepare sales plan and budget templates, monthly performance reports, pipeline updates, and financial reports to support strategic decision-making.
• Team Coordination: Coordinate monthly sales meetings and training sessions, including the preparation of presentations and supporting materials.
• Financial Administration: Process invoices and expenses against approved budgets.
• Salesforce & Systems: Support Salesforce development and improve lead management and automation.
• Events & Agent Engagement: Coordinate event logistics, including FAM trips and agent conferences, and manage initial post-event follow-up.
• Process & Data Management: Maintain and update sales policies, procedures, and key business information, including monitoring and tracking agent incentives.
• Performance Monitoring: Collate sales team feedback, ensuring accurate and timely information is available to support the Group Sales & Marketing Director in monitoring sales activity and informing commercial decisions.
• Coordination & Support: Coordinate new staff inductions, support staff recruitment processes, and assist with diary management.
• Confidentiality and Data Handling: Handle sensitive commercial and employee information with discretion and confidentiality at all times.

Skills

Organisational skills

Analytical skills

Administrative skills

Independent working

Attention to detail

Communication

Stakeholder management

CRM experience

Salesforce advantage

Job description

We are looking to appoint a Sales Operations Executive to start as soon as possible.

Reports to: Group Sales & Marketing Director

Location: Cambridge, UK

Contract Type: Part Time

Salary: Salary: £29,000 FTE (£11,600 per annum actual salary based on 0.4 FTE, 2 days per week)

Holiday Entitlement: 25 days per annum plus bank holidays (pro-rata for part-time working)

The Company - Abbey DLD Group of Colleges (Abbey DLD)

Abbey DLD is a group of independent schools with campuses in Cambridge, London and Manchester, recruiting students from around the world through a global network of partners and representatives.

Each college has its own unique personality, but they are united by a set of common goals. At Abbey DLD we strive to achieve the highest academic standards whilst providing a welcoming, safe, high-quality learning and boarding experience for students from around the world. Our aim is to help our students achieve the academic success needed to progress to the UK and the world’s top universities, whilst also developing the personal skills and qualities to succeed at university and beyond.

Welcoming students from 13, we offer a range of programmes including Year 9 GCSEs, A Levels, Foundation and BTEC courses to both domestic and international students. Full details can be found on the Abbey DLD website.

Overview of the Role

The primary function of this role is to support the Group Sales & Marketing Director in the day-to-day running of the sales, marketing and admissions teams at Abbey DLD Colleges.

The role will provide operational, administrative and analytical support to the Group Sales & Marketing Director, ensuring effective sales planning, reporting, team coordination and process management. The role will improve operational efficiency, enabling the Director to focus on strategic priorities, commercial performance and team leadership.

You will need to be organised, detail-focused and accurate, with excellent communication skills and a keen eye for detail. Flexibility is important, as you may be required to take on additional responsibilities as business needs evolve.

Key responsibilities

• Sales Planning & Reporting: Prepare sales plan and budget templates, monthly performance reports, pipeline updates, and financial reports to support strategic decision-making.
• Team Coordination: Coordinate monthly sales meetings and training sessions, including the preparation of presentations and supporting materials.
• Financial Administration: Process invoices and expenses against approved budgets.
• Salesforce & Systems: Support Salesforce development and improve lead management and automation.
• Events & Agent Engagement: Coordinate event logistics, including FAM trips and agent conferences, and manage initial post-event follow-up.
• Process & Data Management: Maintain and update sales policies, procedures, and key business information, including monitoring and tracking agent incentives.
• Performance Monitoring: Collate sales team feedback, ensuring accurate and timely information is available to support the Group Sales & Marketing Director in monitoring sales activity and informing commercial decisions.
• Coordination & Support: Coordinate new staff inductions, support staff recruitment processes, and assist with diary management.
• Confidentiality and Data Handling: Handle sensitive commercial and employee information with discretion and confidentiality at all times.

Skills & Experience

• Strong organisational, analytical, and administrative skills.
• Proactive, able to work independently, and willing to take initiative.
• Strong attention to detail and a commitment to producing error-free work.
• Excellent communication and stakeholder management skills.
• Experience with CRM systems, ideally Salesforce would be an advantage but is not essential.
• 25 days annual leave, plus bank holidays
• Free lunch for staff
• Employee Assistance Programme
• Discounted school fees
• Season Ticket Loans
• Eye Care
• Workplace Nursery Scheme
• Cycle To Work Scheme

Safeguarding

The Abbey DLD is committed to safeguarding and promoting the welfare of our children and young people and as an employee of Abbey DLD you will be expected to share this commitment. The protection of our students’ welfare is the responsibility of all staff and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All staff are trained in child protection and understand to report concerns by following the safeguarding policies. We ensure all candidates are properly police-checked, and the successful candidate will need to obtain an enhanced disclosure via the DBS.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.