Sales and Logistics Administrator

Office Angels; Dartford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Company pension

Free on-site parking

Company social events

Office Dog!

Long-term career development

Job summary

Office Angels in Dartford is seeking a meticulous Sales & Logistics Administrator to support the sales and logistics functions. You will handle customer communications, process orders, coordinate shipments and export documentation, and provide general admin support to ensure a seamless customer experience.

The role reports to the Sales Director and offers opportunities to grow in a busy manufacturing environment with a global customer base.

Qualifications

• Previous administration experience in sales support, logistics, customer service or export environments.
• Experience within export, shipping, logistics, or international sales is desirable.
• Strong Microsoft Office skills (Excel/Word/Outlook/PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Handle incoming calls and emails and direct enquiries as needed.
• Process customer orders accurately and efficiently.
• Support the sales team with order acknowledgements and confirmations.
• Coordinate product samples and shipments.
• Prepare shipping and export documentation and arrange transport.

Skills

Sales support

Logistics

Customer service

Export administration

MS Office

Tools

ERP systems

MRP systems

CRM systems

Job description

Sales & Logistics Administrator

Location: Dartford, Kent
Job Type: Permanent, Full Time
Hours: Monday to Friday, 8:30am to 5:00pm/ 30 minute lunch
Salary: £28,000 - £30,000 per annum
Benefits: Company social occasions- Summer BBQ, Christmas Party, Pub nights

Are you a highly organised and proactive administrator looking to build your career within a successful international manufacturing business?

Due to an upcoming retirement, our client is seeking a motivated and detail-oriented Sales & Logistics Administrator to join their friendly and supportive team. This is a fantastic opportunity to develop your skills across sales support, logistics, customer service, and export administration while working for a well-established manufacturer with a global customer base.

This varied role would suit someone with strong administrative experience who enjoys working in a busy environment and takes pride in delivering excellent service and maintaining high levels of accuracy.

The Role

Reporting to the Sales Director, you will play a key role in supporting the sales and logistics functions of the business. You will be involved in customer communications, order processing, shipment coordination, export documentation, and general administration, helping to ensure a seamless customer experience.

Key Responsibilities

• Handling incoming calls and emails, responding to enquiries or directing them appropriately
• Processing customer orders accurately and efficiently
• Supporting the sales team with order acknowledgements and confirmations
• Coordinating and tracking product samples
• Preparing shipping and export documentation
• Arranging transport and shipment bookings
• Providing general administrative support across the business
• Assisting with additional duties as required

About You

To be successful in this role, you will have:

• Previous administration experience, ideally within sales support, customer service, logistics, manufacturing, or export environments
• Experience within export, shipping, logistics, or international sales
• Strong Microsoft Office skills, including Excel, Word, Outlook, and PowerPoint
• Excellent written and verbal communication skills
• A positive, proactive, and professional approach to work

Desirable Experience

While not essential, the following would be advantageous:

• Knowledge of export documentation and customs procedures
• Experience using ERP, MRP, CRM, or order management systems
• Knowledge of Incoterms and international trade procedures
• Experience liaising with freight forwarders, carriers, and overseas customers
• Additional language skills, particularly European languages
• Manufacturing or industrial sector experience

Benefits

• Competitive salary of £28,000 - £30,000
• 28 days annual leave including Bank Holidays
• Company pension scheme
• Free on-site parking
• Company social events throughout the year
• Office Dog!
• Long-term career development opportunities

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.