Sales Operations Coordinator

Global 4 Communications Ltd; England; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Additional annual leave with length of

Share Options Scheme

Bright Ideas Scheme

Employee Recognition rewards

Buy & Sell Holiday Scheme

Death in Service benefit

Friday fridges and team lunches

Refer-a-Friend Scheme

Job summary

Global 4 Communications Ltd. is seeking a Sales Team Administrator to join our busy sales function. You will provide crucial support, keep the sales operation running smoothly, process orders, manage tickets, and maintain CRM records.

A proactive, organized mindset and strong communication are essential in a fast-paced tech environment. The role offers career development within a growing business and a social, supportive office culture with team-focused collaboration and regular internal

Qualifications

• Excellent organisational and multitasking skills.
• Great communication and interpersonal skills.
• Collaborative and positive approach to teamwork.
• Ability to prioritise workload in a busy environment.
• Strong numerical and administrative skills.

Responsibilities

• Supporting the sales team with day-to-day administration and coordination.
• Processing and confirming new customer orders.
• Raising and monitoring tickets for the sales team.
• Logging and tracking customer fault tickets alongside the Service Desk.
• Managing departmental inboxes and allocating tasks efficiently.
• Maintaining accurate CRM records, documentation and customer databases.
• Supporting reporting requirements and monitoring deal progression.
• Updating quotations and reissuing customer paperwork.
• Scheduling meetings and managing room bookings.
• Raising purchase orders and completing associated administration.
• Supporting customer onboarding and handovers to Account Management.
• Handling incoming calls and directing enquiries appropriately.
• Collaborating with internal teams to ensure a seamless customer journey.

Skills

Organisation

Attention to detail

Communication

Teamwork

Prioritisation

Tools

MS Office

Job description

Global 4 Communications Ltd. is seeking a Sales Team Administrator to join our busy sales function. You will provide crucial support, keep the sales operation running smoothly, process orders, manage tickets, and maintain CRM records.

A proactive, organized mindset and strong communication are essential in a fast-paced tech environment. The role offers career development within a growing business and a social, supportive office culture with team-focused collaboration and regular internal