Sales Administrator

CloudTech24; Send; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free office parking

Job summary

A prominent IT services company based in Send, UK, is seeking a detail-oriented Operations Coordinator to support the sales team. Responsibilities include managing customer inquiries, processing orders, and maintaining CRM systems. The ideal candidate has a degree in a relevant field and prior administrative experience, with excellent organisational skills and proficiency in Microsoft Office. This is a full-time position that offers a collaborative work environment.

Qualifications

• Previous experience in a sales support or administrative role, preferably in IT.
• Ability to manage multiple tasks efficiently.
• Strong written communication skills.

Responsibilities

• Assist the sales team with administrative tasks.
• Handle customer inquiries and provide product information.
• Process sales orders and track shipments.

Skills

Excellent communication skills

Organisational abilities

Proficiency in Microsoft Office Suite

Multitasking

Attention to detail

Education

Degree in Business Administration or related field

Tools

CRM software

Job description

Operations Coordinator | CIPD foundation

We are seeking a highly organised and detail‑oriented Sales Administrator to join our dynamic team at CloudTech24, based in our office in Send, Woking. We are dedicated to providing exceptional services to our clients and maintaining high standards of efficiency and professionalism. The successful candidate will provide essential support to our sales team, ensuring smooth operations and contributing to the achievement of sales targets. This role requires excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Assist the sales team with administrative tasks, including preparing sales reports, managing customer databases, and processing orders.
• Handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.
• Process sales orders, track shipments, and ensure timely delivery of products to customers.
• Maintain accurate records of sales activities, customer interactions, and inventory levels.
• Liaise with other departments such as finance, logistics, and marketing to ensure seamless operations.
• Generate and analyse sales reports to provide insights and support decision‑making processes.
• Update and maintain the Customer Relationship Management (CRM) system with accurate and up‑to‑date information.
• Perform general office duties such as data entry, and managing correspondence

Qualifications

• Education: A degree in Business Administration, Sales, Marketing, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role, preferably within the IT industry.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with CRM software and sales order processing systems.
• Strong organisational and multitasking abilities.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Personal Attributes

• Proactive and self‑motivated.
• Customer-focused with a positive attitude.
• Strong problem-solving skills.
• Ability to handle pressure and meet deadlines.
• Friendly and collaborative work environment.
• Free office parking

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting