Sales & Operations Assistant

Lloyd Recruitment Services Ltd; London Borough of Richmond upon Thames; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Performance-related bonus

Annual salary reviews

Extra Christmas and New Year leave

Team social events and company outings

Training, development and career progr

Job summary

Lloyd Recruitment Services Ltd in Richmond is seeking a Sales & Operations Assistant to join a growing, ambitious business. You will support customers, process quotations, coordinate deliveries and keep CRM records up to date, enabling smooth operations and excellent service.

This role rewards attention to detail, proactive teamwork and strong IT skills with a competitive salary of £27k–£33k and an array of benefits, including bonus schemes, annual reviews and holiday entitlement.

Qualifications

• Previous experience in a sales support, customer service, administration or operations role.
• Confident communication skills and a professional telephone manner.
• Strong organisation skills with excellent attention to detail.
• A proactive approach and a willingness to get involved.
• Good IT skills, including Microsoft Office.
• Someone who enjoys working in a fast-paced, team-focused environment.

Responsibilities

• Prepare and follow up quotations.
• Build strong relationships with customers and suppliers.
• Support sales activity and identify new opportunities.
• Coordinate deliveries, collections and transport arrangements.
• Manage customer enquiries and resolve issues efficiently.
• Keep CRM and sales records accurate and up to date.
• Provide general support across sales and operations.

Skills

Customer service

Communication

Organisational skills

Proactive mindset

Tools

Microsoft Office

Job description

Sales & Operations Assistant

Location: Richmond (fully office based)

Salary: £27k - £33k per annum (depending on experience)

Hours: Monday to Thursday, 9am - 5:30pm | Friday, 9am - 5pm

Looking for a role where no two days are the same?

We're recruiting for a Sales & Operations Assistant to join a growing and ambitious business in Richmond. This is a fantastic opportunity for someone who enjoys building relationships, supporting customers, and keeping things running smoothly behind the scenes.

You’ll be at the heart of the business, following up quotations, supporting sales activity, coordinating transport and deliveries, and helping ensure customers receive an exceptional service from start to finish.

What you’ll be doing:

• Preparing and following up quotations.
• Building strong relationships with customers and suppliers.
• Supporting sales activity and identifying new opportunities.
• Coordinating deliveries, collections and transport arrangements.
• Managing customer enquiries and resolving issues efficiently.
• Keeping CRM and sales records accurate and up to date.
• Providing general support across sales and operations.

What we’re looking for:

• Previous experience in a sales support, customer service, administration or operations role.
• Confident communication skills and a professional telephone manner.
• Strong organisation skills with excellent attention to detail.
• A proactive approach and a willingness to get involved.
• Good IT skills, including Microsoft Office.
• Someone who enjoys working in a fast-paced, team-focused environment.

What’s in it for you?

• Performance-related bonus scheme.
• Annual salary reviews.
• Extra Christmas and New Year leave.
• Team social events and company outings.
• Opportunities for training, development and career progression.

If you're looking for a varied role where you can make a genuine impact, develop your commercial skills, and be part of a supportive and growing business, we'd love to hear from you.

Refer a friend and earn a retail voucher worth up to £500!

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.