Sales Support Assistant

Confidential; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Employee discount

Free parking

Electric chargers on site

Free tea and coffee

Canteen

Job summary

Confidential is seeking a Sales Support Assistant to join a busy sales team in Birmingham. You will support managers and account managers with sales, admin and customer tasks, preparing quotations and documentation while maintaining data accuracy.

The role requires strong Excel, PowerPoint and Canva skills, plus excellent organization and communication. A proactive team player attitude will help drive sales and customer service.

Qualifications

• Advanced Excel, PowerPoint and Canva skills.
• Excellent administrative and organizational abilities.
• Experience with data and internal systems and detailed documentation.
• Ability to manage competing priorities in a fast-paced sales environment.

Responsibilities

• Support Sales Support Manager and Account Managers with daily sales and admin tasks.
• Prepare accurate customer quotations and supporting sales documentation.
• Complete customer new-line forms and product setup information.
• Maintain product image/video libraries and update presentations.
• Support stock planning and monitor product availability.
• Ensure product, pricing, and stock data are current in internal systems.
• Coordinate with internal departments to progress orders and resolve queries.
• Respond promptly to sales and customer requests; follow-through on opportunities.

Skills

Administrative skills

Organizational skills

Data handling

Prioritisation

Communication

Attention to detail

Team player

Customer service

Sales support experience

Tools

Excel

PowerPoint

Canva

Job description

Sales Support Assistant

Job description:

We are looking for a highly organized and proactive Sales Support Assistant to join our busy sales team.

This is a hands-on role supporting the Sales Support Manager and Account Managers across a broad range of sales, administrative and customer-related activities. The successful candidate will be comfortable working in a fast-paced environment, able to manage competing priorities and ready to jump straight in wherever support is needed to help drive sales and secure orders.

The role

Key responsibilities

• Support the Sales Support Manager and Account Managers with day-to-day sales and administrative activities.
• Prepare accurate customer quotations and supporting sales documentation.
• Complete customer new-line forms, product setup information and other customer-specific documentation.
• Maintain organized and up-to-date product image and video libraries.
• Create and update customer presentations using PowerPoint and Canva.
• Support stock planning and monitor product availability.
• Oversee internal systems to ensure product, pricing and stock information is accurate and up to date.
• Liaise with internal departments to help progress customer orders and resolve queries.
• Respond promptly to requests from the sales team and customers.
• Help ensure sales opportunities, quotations and orders are followed through efficiently.
• Provide flexible support across the department wherever required to help drive sales and deliver excellent customer service.

Skills and experience

• Advanced Microsoft Excel skills are essential.
• Strong PowerPoint and Canva skills.
• Excellent administrative and organizational abilities.
• Confident working with data, internal systems and detailed documentation.
• Ability to prioritise a varied workload and meet deadlines in a fast-paced sales environment.
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.
• Proactive, adaptable and willing to take ownership of tasks.
• A collaborative team player with a positive, solutions-focused attitude.
• Previous experience in a sales support, customer service or commercial administration role would be an advantage.

The ideal candidate

You will be someone who enjoys being at the heart of a busy commercial team. You will be highly organized, comfortable managing several tasks at once and confident working with customers and colleagues across the business.

Most importantly, you will bring energy, initiative and a willingness to get involved, providing practical support wherever it is needed to help the team drive sales, secure orders and deliver for our customers.

Working hours are

• Monday to Thursday 08:30 to 17:00 (1 hour's lunch)
• Friday 08:30 to 13.30pm (no afternoon shift!)

Holidays

25 days per year (3 days saved for Christmas Holiday) + bank holidays.

Salary

26,000

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Electric chargers on site
• Free tea and coffee
• Canteen

The Adecco Group UK & Ireland is an Equal Opportunities Employer.