Sales Operations Analyst

Mimecast Limited; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Mimecast Limited is seeking a Sales Operations Specialist based in London to support UK Mid-Market and SMB sales teams. In this role, you'll collaborate with Sales Managers to optimize business performance through strategic planning, pipeline management, and detailed analysis. The position requires strong Excel skills and experience in Sales Operations, working in a fast-paced environment focused on teamwork and results.

Qualifications

• Experience in Sales Operations or related role.
• Strong background in annual planning, target setting, and incentive plans.
• Proficient in Excel (Pivot Tables, VLOOKUPs).

Responsibilities

• Provide operational support to Sales Leaders and track business performance.
• Ensure timely and accurate forecast submissions.
• Analyse sales, pipeline, and retention data for insights.

Skills

Strategic Planning

Forecasting

Pipeline Management

Sales Analysis

Communication

Analytical Skills

Interpersonal Skills

Education

Experience in Sales Operations

Tools

Excel

SFDC

Tableau

Job description

Sales Operations Specialist – EMEA (London-based)

We’re looking for a Sales Operations Specialist to join our EMEA Go-To-Market Operations team, supporting UK Mid-Market and SMB sales teams. In this pivotal role, you’ll partner closely with Sales Managers, Account Managers, and Executives to drive business performance through strategic planning, forecasting, pipeline management, and detailed sales analysis.

You’ll be part of a highly influential team shaping sales performance across EMEA, working in a fast-paced environment that values accuracy, insight, and teamwork.

What You’ll Do

• Provide operational support to Sales Leaders, helping execute strategies and track business performance
• Ensure timely and accurate forecast submissions and enforce pipeline management best practices
• Lead key processes such as annual territory planning, quota setting, and compensation planning
• Analyse sales, pipeline, and retention data to highlight insights and identify growth opportunities
• Collaborate with cross-functional teams including Finance, Marketing, Business Intelligence, and Customer Success to optimize sales processes and revenue generation
• Support sales quoting accuracy, CRM data integrity, and sales systems testing and rollouts

What You’ll Bring

• Experience in a Sales Operations or a related role, with a strong background in annual planning, ideally including target setting, territory planning and incentive plans
• Proficient in Excel (Pivot Tables, VLOOKUPs, SUMIFs) and any knowledge of working with CRM and BI tools like SFDC and Tableau is highly desirable
• A clear communicator who can engage confidently with stakeholders at all levels
• Detail-oriented, analytical, and skilled at managing multiple projects in a dynamic environment
• Self-driven, collaborative, and solution-focused with strong interpersonal skills

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DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.