Sales & Operations Administrator

Lloyd Recruitment; Richmond; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Salary reviews

Extra Christmas/New Year leave

Team events

Training and progression

Job summary

Lloyd Recruitment Services is recruiting a Sales & Operations Assistant for a fully office-based role in Richmond. The position offers an annual salary of £27k–£33k and standard office hours.

You will follow up quotations, support sales activity, coordinate transport and deliveries, and help ensure customers receive a high standard of service from start to finish.

Qualifications

• Experience in sales support, customer service, administration or operations.
• Confident communication and professional telephone manner.
• Strong organisational skills with excellent attention to detail.
• Proactive attitude and willingness to get involved.
• Good IT skills, including Microsoft Office.

Responsibilities

• Prepare and follow up quotations.
• Build relationships with customers and suppliers.
• Support sales activity and identify new opportunities.
• Coordinate deliveries, collections and transport arrangements.
• Manage customer enquiries and resolve issues efficiently.
• Keep CRM and sales records accurate and up to date.

Skills

Customer service

Communication

Organisation

Proactive

IT skills

Teamwork

Job description

Sales & Operations Assistant

Location: Richmond (fully office based)

Salary: £27k - £33k per annum (depending on experience)

Hours: Monday to Thursday, 9am - 5:30pm | Friday, 9am - 5pm

Looking for a role where no two days are the same?

We're recruiting for a Sales & Operations Assistant to join a growing and ambitious business in Richmond. This is a fantastic opportunity for someone who enjoys building relationships, supporting customers, and keeping things running smoothly behind the scenes.

You'll be at the heart of the business, following up quotations, supporting sales activity, coordinating transport and deliveries, and helping ensure customers receive an exceptional service from start to finish.

What you'll be doing:

• Preparing and following up quotations.
• Building strong relationships with customers and suppliers.
• Supporting sales activity and identifying new opportunities.
• Coordinating deliveries, collections and transport arrangements.
• Managing customer enquiries and resolving issues efficiently.
• Keeping CRM and sales records accurate and up to date.
• Providing general support across sales and operations.

What we're looking for:

• Previous experience in a sales support, customer service, administration or operations role.
• Confident communication skills and a professional telephone manner.
• Strong organisation skills with excellent attention to detail.
• A proactive approach and a willingness to get involved.
• Good IT skills, including Microsoft Office.
• Someone who enjoys working in a fast-paced, team-focused environment.

What's in it for you?

• Performance-related bonus scheme.
• Annual salary reviews.
• Extra Christmas and New Year leave.
• Team social events and company outings.
• Opportunities for training, development and career progression.

If you're looking for a varied role where you can make a genuine impact, develop your commercial skills, and be part of a supportive and growing business, we'd love to hear from you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.