Sales Office Operations Lead – ERP, CRM & Team

TeamJobs; Poole; On-site; GBP 32,000 - 42,000; Full time

Job summary

TeamJobs is seeking an experienced Office Manager in Poole to own the day-to-day running of a busy sales office. You will manage a six-person sales team, oversee the full order process from enquiry through invoicing, and ensure accurate Sage 200 processing and pricing control.

You will lead process improvements, maintain data integrity, and report on sales performance while supporting HR admin and health & safety. This is a permanent, office-based role in a fast-moving B2B environment.

Qualifications

• Experience managing or coordinating a sales office, internal sales team or order-processing function.
• Experience within a product-based B2B environment (manufacturing, distribution, wholesale or trade supply).
• Strong experience with an ERP/order-processing system such as Sage 200.
• Experience managing pricing, discounts and margins.
• Responsibility for maintaining accurate systems and data.
• Ability to hold a team accountable for accuracy and process.
• Strong organisational skills with multiple priorities.

Responsibilities

• Manage day-to-day workload of a six-person sales team.
• Oversee full sales order process from enquiry to invoicing.
• Ensure orders are accurately processed through Sage 200.
• Check quotations, pricing and orders before release.
• Maintain pricing structures and customer-specific pricing/discounts.
• Produce weekly and monthly sales/margin reports and monitor KPIs.
• Identify process improvements and maintain documentation.
• Support office health & safety and HR administration.

Job description

TeamJobs is seeking an experienced Office Manager in Poole to own the day-to-day running of a busy sales office. You will manage a six-person sales team, oversee the full order process from enquiry through invoicing, and ensure accurate Sage 200 processing and pricing control.

You will lead process improvements, maintain data integrity, and report on sales performance while supporting HR admin and health & safety. This is a permanent, office-based role in a fast-moving B2B environment.