Sales Office Manager

Macfarlane Packaging; Wakefield; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading packaging company is seeking a Sales Office Manager to oversee the internal sales team at their Wakefield distribution center. The role involves setting targets, managing performance, and ensuring excellent customer service. With a competitive salary and flexible benefits, this position offers opportunities for personal and professional growth.

Benefits

25 days annual leave

Contributory pension scheme

Employee assistance program

Employee discount scheme

Enhanced HR policies

Qualifications

• Experience managing a small team in a fast-paced environment.
• Hands-on in dealing directly with customers.

Responsibilities

• Manage and lead the internal sales team.
• Set targets and monitor performance.
• Handle customer queries and orders.

Skills

Leadership

Customer Service

Sales

Job description

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Macfarlane Packaging. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Macfarlane Packaging

Recruitment Manager at Macfarlane Packaging, transforming recruitment with expertise

Location: Wakefield

Package: Basic salary up to £40,000 (dependent on experience) plus bonus/OTE & flexible benefits package, up to 27 days holiday (Plus additional annual leave purchasing scheme)

Sector: Packaging Distribution

Protecting what matters, together

We’re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.

With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career.

We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning… so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.

The Sales Office Manager Role

Joining our local management team, the Sales Office Manager shall manage and lead the internal sales team at our regional distribution centre, ensuring sales activities are maximised to help the site exceed all sales and profit targets. You will be responsible for setting and monitoring all individual and team targets, full performance management and development to include training and coaching; ensuring that the highest standards of sales support, administration and customer service are always maintained.

• Managing the internal sales team, setting targets & objectives, and completing performance and development assessments, facilitating training as required
• Overseeing all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.)
• Complete relevant reports to required timescales, to monitor sales input, invoicing, and margin - identifying and taking action as appropriate
• Direct handling of customer queries & orders, whilst always maintaining excellent levels of customer service
• Take an active lead in developing existing accounts, seeking, and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same
• Work in partnership with external sales executives, attending customer visits where appropriate
• Liaise with logistics team to ensure 24/48hour delivery schedule is maintained for all customers
• Develop and maintain a good knowledge of all packaging solutions, imparting this knowledge with other colleagues

Do you have the correct profile?

We welcome your application if you are an experienced internal sales office professional who has experience of managing a small team within a fast-paced environment. You will still enjoy being ‘hands-on’ in dealing directly with the customers but relish the additional responsibility that comes with managing and developing a team. Ideally, you will have enjoyed exposure to conducting and managing others who conduct both inbound and outbound activity and understand what it takes to be effective in both disciplines.

You will be able to bring genuine gravitas and leadership skills to the role, whilst having first class customer service and internal sales skills. As this is an internal office-based role, we would prefer you to reside within a sensible daily commute of our local site.

We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.

We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: -

• 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
• Contributory pension scheme
• Range of company cars or cash allowance (including electric) for qualifying roles
• Employee assistance program to support & advise with well-being & any issues
• Extensive range of training/development & potential progression opportunities
• Employee discount scheme (discounts on several major retail/leisure brands)
• Simply Health/Dental Cover option or BUPA cover for qualifying roles
• Enhanced HR policies relating to various employee rights & entitlements
• Long service awards (5-40 years)
• Charitable giving options
• Financial support with eye-tests/purchasing glasses (DSE users only)

Your future with us

Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals ISP). So there really are no limits to where your journey within Macfarlane Group may take you.

How to apply/next steps

This is an urgent appointment whereby we will be working to identify and review the best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports ‘hybrid working’ where possible and we often conduct our first stage interviews via video. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant.

All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful.

NO RECRUITMENT AGENCIES PLEASE

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Customer Service

• Industries

  Packaging and Containers Manufacturing, Freight and Package Transportation, and Warehousing and Storage

Referrals increase your chances of interviewing at Macfarlane Packaging by 2x

Get notified about new Sales Office Manager jobs in Wakefield, England, United Kingdom.

Leeds, England, United Kingdom 2 hours ago

Notton, England, United Kingdom 5 days ago

Leeds, England, United Kingdom 2 weeks ago

Rawmarsh, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 6 days ago

West Yorkshire, England, United Kingdom 1 week ago

Swinton, England, United Kingdom 1 month ago

Pudsey, England, United Kingdom 1 month ago

Rotherham, England, United Kingdom 1 week ago

West Yorkshire, England, United Kingdom 1 day ago

Technical Sales Manager - Flavours and Food Ingredients

Leeds, England, United Kingdom 3 weeks ago

Leeds, England, United Kingdom 2 weeks ago

Business Development Executive (BDE) – Aggregates / Construction Waste

Leeds, England, United Kingdom 1 month ago

Office Manager – Construction Industry (Steel Erection)

Rotherham, England, United Kingdom 1 week ago

Bradford, England, United Kingdom 1 week ago

Doncaster, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 1 week ago

Business Development Manager - Machine Protection / Safety Automation

Chapeltown, England, United Kingdom 2 days ago

Leeds, England, United Kingdom 3 days ago

Leeds, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 18 hours ago

Gildersome, England, United Kingdom 2 weeks ago

Wetherby, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 1 week ago

Barnsley, England, United Kingdom 1 day ago

Wetherby, England, United Kingdom 2 months ago

Leeds, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 6 days ago

Sheffield, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 2 months ago

West Yorkshire, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.