Sales Office Manager - Global Supply & Distribution Industry - Leeds

TN United Kingdom; Leeds; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading company in the global supply and distribution industry seeks a Sales Office Manager in Leeds. This role involves managing customer service and internal sales, enhancing efficiency, and ensuring customer satisfaction. The successful candidate will possess strong management skills and a customer-focused approach, contributing to the company's growth and success.

Benefits

Excellent benefits

Qualifications

• Experience in management or supervisory roles within internal sales or customer service.
• Experience in the chemical industry is desirable.

Responsibilities

• Direct management of Customer Service & Internal Sales functions in Leeds.
• Ensure customer quotations are accurate and meet needs.
• Drive up-selling activity across customer orders.

Skills

Customer-focused approach

Strong commercial acumen

Ability to build strong internal stakeholder relationships

Tools

Microsoft Dynamics 365

Job description

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Sales Office Manager - Global Supply & Distribution Industry - Leeds, Leeds

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Client:

Page Personnel

Location:

Leeds, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

7bfe7f9501bf

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

• Leeds

About Our Client

Our Client is a global market leader within their respective industry, supporting a diverse customer base across the UK, Europe, Asia, Africa & the Americas. This is a key role focused on managing Customer Service & Internal Sales functions, with a focus on improving efficiency and customer satisfaction.

Job Description

• Direct management of the Customer Service & Internal Sales functions based in Leeds
• Ensure customer quotations are accurate and meet customer needs and expectations
• Drive up-selling activity across customer orders, ensuring customers are aware of all product ranges available
• Ensure the team has all necessary product information, training, and tools to provide suitable customer options
• Follow up on customer quotations, manage and achieve conversion rates
• Take ownership of escalated customer issues, resolving them promptly with minimal impact
• Build customer loyalty through transparent communication and world-class service
• Support Sales Managers as required
• Collaborate with purchasing to understand stock and product availability
• Monitor, manage, and improve customer satisfaction results

The Successful Applicant

• Experience in management or supervisory roles within internal sales or customer service, ideally in supply chain or distribution sectors
• Experience with Microsoft Dynamics 365 (desirable)
• Strong commercial acumen
• Customer-focused approach
• Ability to build strong internal stakeholder relationships
• Experience in the chemical industry (desirable)

What's on Offer

The Sales Office Manager role offers a salary of £45,000 to £50,000 plus excellent benefits. The position is based in Leeds and is part of a globally recognized group within the supply & distribution industry.