Fleet Office Manager

Riverside Motor Group; Doncaster; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Fleet Office Manager to join their award-winning Fleet Sales team. This role is crucial for managing team workloads, ensuring customer satisfaction, and supporting the integration of new manufacturer partners. The ideal candidate will have a strong work ethic, experience in team management, and a commitment to exceptional customer care. Join a dynamic team in a thriving environment where your contributions will drive success and growth.

Benefits

Company pension

Cycle to work scheme

Employee discount

Referral programme

Sick pay

Qualifications

• Strong work ethic and team mindset.
• Experience of successfully managing a team.
• Highly organized with a focus on exceptional customer care.

Responsibilities

• Managing team workloads and rotas effectively.
• Working closely with the Fleet Operations Manager.
• Regular reviews with logistic partners for best practices.

Skills

Team Management

Customer Care

Knowledge of Pinnacle

DMS Knowledge

Lease Link Knowledge

Job description

Owing to strategic growth in our multi award winning Fleet Sales team we are looking for an experienced Fleet Office Manager to support our development as we take on new and exciting brands.

The successful candidate must have strong fleet/business experience and be committed to maintaining the highest levels of customer care. Managing a team of dedicated administrators, you will be instrumental in helping to achieve our annual volume and financial aspirations. Salary is competitive and dependent of experience.

The Company – Who will I be working for?

Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.

As authorised Volvo, SEAT, CUPRA, Honda & Used Car dealers we have specialist Sales Executives, Aftersales Advisors and Technicians to assist our customers with any query that they may have.

We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.

Responsibilities will include:

• Managing team workloads
• Working closely with the Fleet Operations Manager to embed our new manufacturer partners whilst at the same time monitoring profitability and costs.
• Regular reviews with our logistic partners to ensure best practice is maintained at all times.
• Debt control
• Managing team rotas and holiday cover
• Scheme co-ordinator for our employee car scheme.

Attributes we are looking for:

• Strong work ethic and team mindset.
• Knowledge of Pinnacle, DMS and Lease link would be a significant advantage.
• Experience of successfully managing a team
• Focussed on exceptional customer care.
• Highly organised

This role is central to the continued success of Riverside’s Fleet team, so we are looking for an inspiring individual who wants to develop and grow with the department and be a significant part of its very exciting future.

Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.

Job Types:

• Full-time, Permanent
• Company pension
• Cycle to work scheme
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Doncaster, DN2 4LS: reliably commute or plan to relocate before starting work (preferred)

Benefits Company pensionCycle to work schemeEmployee discountReferral programmeSick pay

Company Number: 01647975

VAT Number 715971613

Riverside Motors (Doncaster) Ltd, Riverside Motors (Hull) Ltd, Riverside Hull Ltd, Riverside Wakefield Ltd & Riverside Motors (Wakefield) Ltd are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18s or over, Guarantees may be required. Data Protection No: Z5997812

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