Sales Negotiator

Aster Group; England; Remote; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Flexible working

Wellbeing programme

Career development

Pension & life assurance

Volunteering

Job summary

Aster Group in Wiltshire is seeking a proactive Sales Negotiator to own the customer journey from initial enquiry to handover to the progress team, selling Shared Ownership and Open Market homes.

You will qualify leads, conduct viewings, manage documentation, and work with advisers to ensure a seamless purchase while delivering excellent customer service. This role requires a full UK driving licence and travel across developments.

Qualifications

• Recent experience within property or new homes sales.
• Knowledge of Shared Ownership, leasehold properties and the home-buying process.
• Understanding of property legislation, mortgage products and sales progression.
• Experience using property sales databases and CRM systems.
• Strong organisational and administrative skills with excellent attention to detail.
• Confidence managing your own workload and working independently.
• Outstanding communication and customer service skills.
• Competency in Microsoft Office and other IT systems.
• GCSEs (or equivalent) including English and Maths.

Responsibilities

• Managing, qualifying and nurturing all sales leads and customer enquiries.
• Conducting viewings, open days and sales events across our developments.
• Supporting customers through every stage of the purchase process.
• Assessing eligibility and affordability for Shared Ownership purchases.
• Working closely with financial advisors, solicitors, mortgage providers and other stakeholders to ensure a seamless customer experience.
• Preparing sales documentation and ensuring all records are accurately maintained.
• Monitoring and managing void properties to minimise vacancies and maximise sales opportunities.
• Maintaining strong relationships with internal teams to support successful sales completions.
• Ensuring compliance with GDPR, Anti-Money Laundering requirements and relevant property legislation.
• Delivering outstanding customer service while managing enquiries and resolving issues professionally.

Skills

Property sales

Shared Ownership knowledge

Leasehold knowledge

Home buying process

CRM systems

Independent working

Communication skills

Microsoft Office

GCSEs including English and Maths

Education

GCSEs (or equivalent) including English and Maths

Tools

CRM systems

Microsoft Office

Job description

Salary: £38,281 per annum

Location: Wiltshire

Hours: 37 hours per week

Are you a driven property sales professional who thrives on delivering exceptional customer experiences and achieving ambitious sales targets?

We're looking for a confident and motivated Sales Negotiator to join our hard working team. You'll play a vital role in selling both Shared Ownership and Open Market homes, helping customers navigate their home-buying journey while ensuring business sales targets are achieved.

This is an exciting opportunity for someone who enjoys working independently, building strong relationships, and being at the heart of a fast-paced property sales environment.

What you'll be doing

As the first point of contact for prospective buyers, you'll take ownership of the entire sales journey, from initial enquiry through to handover to the Sales Progression Team.

Key responsibilities include:

• Managing, qualifying and nurturing all sales leads and customer enquiries.
• Conducting viewings, open days and sales events across our developments.
• Supporting customers through every stage of the purchase process.
• Assessing eligibility and affordability for Shared Ownership purchases.
• Working closely with financial advisors, solicitors, mortgage providers and other stakeholders to ensure a seamless customer experience.
• Preparing sales documentation and ensuring all records are accurately maintained.
• Monitoring and managing void properties to minimise vacancies and maximise sales opportunities.
• Maintaining strong relationships with internal teams to support successful sales completions.
• Ensuring compliance with GDPR, Anti-Money Laundering requirements and relevant property legislation.
• Delivering outstanding customer service while managing enquiries and resolving issues professionally.

The role will require travel so you’ll be ideally based in Wiltshire, enabling easy travel along the M4 and up the M5 into Gloucestershire.

About you

We're seeking a proactive and target-driven sales professional who excels at building relationships and delivering results.

You’ll ideally have:

• Recent experience within property or new homes sales.
• Knowledge of Shared Ownership, leasehold properties and the home-buying process.
• Understanding of property legislation, mortgage products and sales progression.
• Experience using property sales databases and CRM systems.
• Strong organisational and administrative skills with excellent attention to detail.
• Confidence managing your own workload and working independently.
• Outstanding communication and customer service skills.
• Competency in Microsoft Office and other IT systems.
• GCSEs (or equivalent) including English and Maths.

This role offers the opportunity to make a real difference by helping people achieve home ownership while building a rewarding career within a supportive and successful sales team.

As you’ll be out and about you will need a full UK driving licence and access to a vehicle for work purposes.

You'll enjoy:

• A varied and autonomous role.
• The opportunity to work across multiple developments.
• A customer-focused environment where your success is recognised.
• Ongoing opportunities to develop your property and sales expertise.
• The chance to work with experienced professionals across the housing sector.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
Download Documents

• The Aster Way Culture Handbook
• Sales Negotiator role profile - Sep 26.pdf