Sales Team Lead

Harris Computer; Swindon; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday plus 5 Personal Days

£325 annual Lifestyle Reward

Job summary

A leading software firm is seeking a proactive Sales & Marketing Manager for their team in Swindon. In this hybrid role, you'll lead sales initiatives and manage a team focused on achieving ambitious revenue goals. The ideal candidate will have over five years of experience in software sales, demonstrating strong leadership and strategic thinking skills. Enjoy a collaborative environment with opportunities for professional growth and a comprehensive benefits package, including extra personal leave and a lifestyle reward.

Qualifications

• 5+ years of software sales and management experience.
• Proven experience as a Sales Manager, Commercial Manager, or Sales & Marketing Manager.
• Strong understanding of integrated sales strategies, KPI management, and performance reporting.

Responsibilities

• Lead and develop the sales team to foster high performance.
• Develop sales strategy focusing on B2B revenue growth.
• Track and analyze KPI performance to drive sales.

Skills

Sales strategy

Team leadership

KPI management

Customer engagement

Market opportunity identification

Job description

Overview

Rialtas, part of the global Harris Computer family, is seeking a proactive, results-driven Sales & Marketing Manager to lead our Sales Department and spearhead growth across all revenue streams. In this key leadership role, you will directly manage the New Business Lead, the Customer Success Manager (CSM), and the Existing Inbound Sales Lead. Reporting to the EVP, you will take ownership of delivering revenue targets, shaping and executing our sales strategy, and driving strong performance through KPI management.

Our offices are located in Uffcott, Wroughton near Swindon. This is a hybrid role, with on-site presence to be agreed. Occasional travel to client sites and UK-wide conferences will be required.

What you will do

Your key responsibilities will include (but will not be limited to):

• Leadership & Team Management
• Lead and develop the NN Lead and Customer Success Manager, fostering a high-performance and collaborative culture.
• Strong understanding of both upsell/cross-sell and new business sales cycles and methodologies to ensure alignment on targets, customer experience, and operational delivery.
• With more than 1,000 customers, focus on retention and delivering customer excellence throughout the company.
• Collaborate with the Professional Services (PS) Lead to ensure customers are efficiently scheduled into programmes, courses are effectively marketed, and capacity is optimised with forecasting accuracy.
• Coach, mentor, and motivate team members to achieve individual and departmental goals.

• Sales Growth & Strategy
• Develop and implement a comprehensive sales strategy focused on driving new business acquisition and B2B revenue growth.
• Identify and pursue new market opportunities and strategic partnerships.
• Collaborate cross-functionally to align campaigns, and service delivery with sales objectives.

• Performance & KPI Management
• Define and manage key performance indicators (KPIs) across sales, ensuring data-driven decision-making.
• Analyse pipeline metrics, conversion rates, and marketing campaign results to identify areas for improvement.
• Provide regular reports and performance insights to the EVP.

• Customer Experience & Collaboration
• Work closely with the CSM and PS Lead to maintain strong customer engagement, satisfaction, and retention as measured by revenue and NPS scoring.
• Ensure that customer feedback informs both sales and marketing strategies.
• Promote a unified approach across departments to deliver a seamless customer journey from initial contact through service delivery.

• Reporting & Forecasting
• Produce accurate sales forecasts, performance reports, and commercial analyses.
• Present findings, trends, and recommendations to the EVP and senior leadership team.

• Marketing Oversight
• Oversee the planning and execution of marketing campaigns, ensuring alignment with sales objectives and brand positioning.
• Deliver impactful content, digital campaigns, events, and customer communications.
• Monitor and evaluate lead generation performance, ensuring ROI on spend and activities.
• Ensure that all marketing materials and communications effectively promote products, courses and services.

What we are looking for

We are seeking a motivated, commercially astute Sales & Marketing Manager who embodies our values and brings both strategic thinking and hands-on leadership to the role. You will thrive in a collaborative, customer-focused environment and be excited to contribute to a passionate, close-knit team.

• Proven experience as a Sales Manager, Commercial Manager, or Sales & Marketing Manager.
• Demonstrated success in leading sales teams to achieve ambitious revenue goals.
• Strong understanding of integrated sales strategies, KPI management, and performance reporting.
• Experience working cross-functionally with operations, customer success, and professional services teams.
• Excellent leadership, communication, and stakeholder management skills.
• 5+ years of software sales and management experience.

Personal Attributes

• Strategic thinker with strong hands-on execution skills.
• Commercially astute, data-driven, and highly customer-focused.
• Collaborative leader who inspires, motivates, and elevates their team.
• Highly organised, proactive, and adaptable in a dynamic environment.
• Passionate about growth, innovation, and delivering outstanding results.

Additional Requirements

• Own transport and a valid driving licence.
• Excited about joining an initially small team that cares passionately about its customers.

About Us

Rialtas is the market leader in providing accounting and administrative software and services for local councils in England and Wales. Rialtas is proud to be part of the Harris Computer family, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. The opportunity for personal career growth is significant.

Rialtas is dedicated to the achievement of equality of opportunity for all staff and applicants for employment. This policy prohibits discrimination and ensures competent individuals will be given the opportunity to join Rialtas and progress within the Company.

Harris offers a competitive UK employee benefits programme, including 5 Personal Days leave on top of standard 25 days holiday and bank holidays. Harris also offers an annual Lifestyle Reward amounting to £325 per annum (pro rata).

Supporting your application

Our recruitment process will comprise interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to ensure a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide.