Sales Manager (with hands-on operations support)

University of the Arts London; Greater London; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Free on-site storage benefits

Staff discounts

Job summary

Smartroom is seeking a commercially driven Sales Manager to grow the customer base, manage leads, and ensure excellent customer experiences in London. The role involves hands-on operations support and occasional light manual tasks to prepare units for customers.

You will build relationships, implement sales strategies, and coordinate with the operations team to ensure smooth logistics and high occupancy rates. The position is based in London with on-site work and a competitive base salary.

Qualifications

• Proven sales experience with a track record of meeting targets.
• Strong communication and negotiation skills to close deals.
• Comfortable using CRM systems and standard office tools.

Responsibilities

• Manage and convert sales leads via phone, email, and in-person visits.
• Build strong customer relationships and deliver excellent service.
• Develop and implement sales strategies to increase occupancy rates.
• Coordinate bookings, pickups, and customer logistics with the operations team.
• Occasionally assist with light manual tasks to prepare units for customers.

Skills

Sales experience

Communication

Negotiation

CRM systems

Operational support

English proficiency

Tools

CRM software

Excel/Spreadsheets

Job description

Sales Manager (with hands-on operations support)

Hours Full-time, Monday to Friday (per week), in person

Smartroom is one of London’s fastest-growing self-storage and logistics brands, offering flexible storage with collection and delivery services. We are looking for a commercially driven, hands-on Sales Manager to grow our customer base, manage leads and ensure excellent customer experiences, while occasionally helping with operational tasks.

• – Manage and convert sales leads via phone, email, and in-person visits.
• – Build strong customer relationships and deliver excellent service.
• – Develop and implement sales strategies to increase occupancy rates.
• – Coordinate bookings, pickups, and customer logistics with the operations team.
• – Occasionally assist with light manual tasks such as moving or preparing boxes and ensuring units are customer-ready.
• – Maintain accurate records of inquiries, conversions, and performance.

What we offer: competitive base salary, career growth in a fast-expanding company, a supportive and flexible working environment, free on-site storage benefits and staff discounts. We hold a UK Skilled Worker sponsor licence; after 12 months of successful employment the company may consider visa sponsorship (discretionary, not guaranteed).

Skills and Experience Required

• – Proven experience in sales.
• – Strong communication and negotiation skills.
• – Confident using CRM systems, spreadsheets, and online tools.
• – Positive attitude, reliability, and willingness to get involved on the ground when needed.
• – Excellent command of written and spoken English is required.
• – This position is open only to candidates currently based in London.