Sales Manager - Edinburgh

Tesla; Newbridge; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading company in motor vehicle manufacturing seeks a Sales Manager for their Newbridge location. In this role, you'll drive team performance, maintain customer satisfaction, and oversee operational strategies to meet sales goals. Exceptional organizational and leadership skills are essential, alongside a strong sales background.

Qualifications

• Track record of coaching and mentoring sales or operational roles.
• In-depth knowledge of sales processes and ability to drive employees to exceed targets.
• Valid UK driver's license for 2+ years.

Responsibilities

• Responsible for flawless execution of location hitting all targets.
• Analyze data to track and manage progress.
• Coach and mentor staff while managing customer experiences.

Skills

Sales Performance

Coaching

Organizational Skills

Communication

Leadership

Job description

Tesla Newbridge, Scotland, United Kingdom

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Tesla Newbridge, Scotland, United Kingdom

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What To Expect
As a Sales Manager, you are a high-performing, energetic member of the leadership team in your market, reporting to the Regional Lead in your country, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.

What You'll Do
Business Performance & Health

Communicate and execute the vision, business needs, and strategies at your location

Display a hands-on approach by consistently coaching, training and developing Sales Advisors at your location

Participate in and lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market

Analyze data to track and manage progress

Maintain operational overview and translate business needs to actions on the floor

Constantly search for improvement.

Participate in all delivery related activities when and as needed

Champion change management in your store and local market

Ensure your team is set up to execute on its key sales objectives, including but not limited to the creation of sales opportunities, scheduling test drives, maintaining a healthy/current pipeline with frequent follow-ups, and driving new orders and all other pre-delivery activities to enable smooth deliveries and high CSAT scores

Demonstrate ability to seamlessly cover daily store management duties as needed

Customer Experience & Brand Management

Responsible for ensuring all employees provide a best in class customer experience for every customer

Ensure all employees align with Tesla's Dress Code and Grooming Guidelines

Partner with operations team on any key events or demand generation activities as needed

Manage customer escalations quickly and effectively

Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission

Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem

Ensure facility maintenance and showroom presentation adhere to the brand standard

Control store expenses continually striving to reduce costs

Employee Engagement & Development

Observe, review and continuously provide feedback on employee performance

Coach and mentor staff, introduce best practices and enable inclusion and team culture

Provide robust feedback and input on the performance of Sales Advisors in your market to your Regional Manager to ensure growth on the team

Support, implement and provide follow-up for all training

Assist with recruitment activities as needed

Ensure all employees adhere to Tesla policies and procedures

Escalate all people issues in a timely and effective manner

What You'll Bring

Strong sales performance and understanding of the business and products.

Track record of coaching and mentoring sales or operational roles

In-depth knowledge of sales processes and ability to drive employees to exceed targets

Strong organizational skills.

Unafraid to question and take lead.

Ability to influence stakeholders and peers.

Excellent communication skills in English and local language.

Confident in learning and adapting to multiple technologies.

Passionate about Tesla’s mission.

Valid UK driver's license which has been held for 2 or more years.

, Tesla

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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