Sales Manager - Chester

TN United Kingdom; Chester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to join their leadership team. This role emphasizes building genuine relationships and inspiring a team to achieve excellence in customer service and commercial performance. With a commitment to individual strengths and diverse backgrounds, the company fosters an inclusive culture, making it a unique place to work. If you thrive in a collaborative environment and are passionate about retail, this opportunity is perfect for you. Join a team where your contributions will make a significant impact in the beauty world.

Qualifications

• Strong retail management background with experience leading large teams.
• Relationship-focused, ensuring colleagues feel valued and included.

Responsibilities

• Achieve business vision and inspire team to deliver excellent performance.
• Set goals for team and collaborate with Assistant Managers.

Skills

Retail Management

Team Leadership

Customer Service

Visual Merchandising

Relationship Building

Job description

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About the Role

The Sales Manager is a key member of the store leadership team. Working with Assistant Managers, you will aim to achieve and deliver the business vision: the “Anything is Possible” in the beauty world. You will set and translate goals for your team and inspire them to deliver excellent customer service and commercial performance for your departments and the store.

You will be a team player and collaborator with a “relationship first” approach. Building genuine relationships with your team is essential to get the best out of them.

About You

You should have a strong retail management background, with experience leading large teams. Experience in the beauty industry is preferred but not required. You are relationship-focused, ensuring colleagues feel valued and included, and you actively seek feedback for improvement.

You should:

• Be committed to delivering your best for your team and store
• Have managed teams of managers
• Set an example in working practices, with awareness of HR policies and employment law
• Be self-aware and comfortable with ambiguity
• Understand operational and safety standards
• Have experience in visual merchandising

About Us

Harrods is a leading luxury department store, becoming a destination for top designers and sought-after brands worldwide. Our mission is to make visiting our stores an inspiring shopping experience.

Our Promise to You

We aim to make the impossible possible for our customers and will support your growth and career development across our business.

Uniquely You

We value individual strengths and encourage applications from diverse backgrounds. If you meet most of the skills and experience required, we encourage you to apply. Our culture celebrates authenticity and diversity, making us exceptional.

Learn more about our culture by searching #TogetherHarrods on LinkedIn, Facebook, or following @togetherharrods on Instagram.