Sales Manager

REISS; Dartford; On-site; GBP 30,000 - 45,000; Full time

Job summary

REISS recherche un Sales Manager dynamique pour son équipe de retail à Bluewater. Ce rôle pivot consiste à superviser l'équipe, à garantir une expérience client exceptionnelle et à atteindre les objectifs de vente. Si vous avez une expérience solide dans un environnement de luxe et des compétences en leadership, cette opportunité pourrait être pour vous.

Benefits

Vêtements de travail fournis

Remise employé jusqu'à 75%

Programme de bonus pour les ventes et le service

Programme de parrainage pour les amis

Programmes de formation et développement structurés

Programmes d'assistance aux employés

Qualifications

• Expérience préalable en supervision d'une équipe.
• Solide expérience en vente dans un environnement premium ou de luxe.
• Compétences en communication et relations interpersonnelles excellentes.

Responsibilities

• Fournir un service client premium qui dépasse les attentes.
• Agir en tant que modèle et guider l'équipe.
• Surveiller les KPI de l'équipe et soutenir le développement de l'équipe.

Skills

Communication

Organisation

Leadership

Service client

Prise de décision

Job description

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With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

Join our dynamic Retail team in Bluewater as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Who you are

•Previous experience of supervising a team

•Strong background in a customer facing role ideally within a premium or luxury environment

•Ability to guide and coach others

•Flexibility and ability to adapt to changing priorities

•Ability to work in a fast-paced retail environment

•Have excellent communication and interpersonal skills

•Have excellent organisational and decision-making skills

•Excels under pressure

What you’ll be doing

•Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations

•You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth

•Drive sales by monitoring the team’s KPIs and leading by example with exceptional service

•Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team

•Providing an in depth knowledge of our brand and our products to our customers and your team

•Actively engage and undertake duties that supports the store operations

•Delivering team briefs and contribute to team meetings

•Supporting the store management in assisting with team development

What we’ll do for you

•Business wear allowance

•Employee discount up to 75%

•Sales and service bonus scheme

•Refer a friend bonus scheme

•Structured training and development programs

•Employee Assistance Programmes: Retail Trust and Life Works