Orders Logistics Coordinator

Westray Recruitment Consultants Ltd; Chester-le-Street; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Annual bonus

25 days leave + bank holidays

Pension contribution 5%

Training & development

Job summary

Westray Recruitment Consultants Ltd is seeking an Orders & Logistics Support professional for our Chester-le-Street client. The role focuses on order processing, supplier liaison, and efficient logistics coordination in a fast-paced environment.

You will manage sales and purchase orders, update stock levels, communicate with customers and suppliers, and assist with invoicing. The position offers a base salary of £30k–£33k plus generous quarterly and annual bonuses, with 25 days of leave and a

Qualifications

• Proven experience in order processing or logistics/transport.
• Proficient with Microsoft Office (Outlook, Excel, Word).
• Professional communication with customers and suppliers by phone and email.

Responsibilities

• Process sales and purchase orders accurately and on time.
• Liaise with customers and suppliers for order status and delivery information.
• Arrange transport, track deliveries and manage PODs.
• Verify invoices against orders and address discrepancies.

Skills

order processing

logistics

CRM systems

Microsoft Office

communication

multitasking

Sage 50

stock management

Tools

Excel

Sage 50

Job description

Orders & Logistics Opportunity!

Orders and Logistics Support! Chester-Le-Street location!

This would suit a candidate from a Sales Admin background or a candidate with purchase order, order processing or logistics background.

WHAT IS IN IT FOR YOU?

• Annual base Salary of £30k–£33k DOE + Excellent bonus incentives, see below.
• Bonus schemes applicable, both quarterly and yearly bonus schemes, opportunity to earn considerably more.
• Monday to Friday working hours, 8.30pm-4.30pm. My client is very flexible, you can also work 8-4 or 9-5.
• Full time, permanent position from day one.
• 25 days leave + Bank holidays
• Bonus schemes applicable, both personal and team bonuses.
• Pension contribution scheme at 5%
• Death in service
• Critical illness protection
• This is an office-based role
• The best in training, upskilling and self-development
• Based in Chester Le Street
• Upwardly mobile business encountering consistent growth
• Permanent position from day one
• Market leading personal growth trajectories available
• A clear voice within the business.

THE BUSINESS

Our client specialises within the Manufacturing & Construction sector. Our client provides innovative environmental solutions across the UK construction industry. They work with merchants, contractors, developers, consultants and civil engineers, providing technical advice alongside market-leading products.

THE ROLE

• Order Processing:
• Accurately process both sales orders and purchase orders on time.
• Progress orders with suppliers from the initial point of order through to final delivery.
• Maintain required stock levels and ensure supplier Key Performance Indicators (KPIs) are met in relation to lead times.
• Customer & Supplier Liaison:
• Act as the primary contact via phone and email to provide customers with order status and delivery information.
• Communicate with suppliers to establish order progress and resolve any issues.
• Logistics & Transport Management:
• Arrange transport and shipping by creating manifests (often using Excel) and entering information into various transport portals.
• Track deliveries and ensure the most cost-effective shipping method is used for every order.
• Obtain Proof of Deliveries (PODs) for all fulfilled orders.
• Resolve any transport or delivery-related issues quickly and efficiently.
• Invoicing & Reconciliation:
• Ensure all sales orders are accurate before issuing customer invoices.
• Ensure all purchase orders are accurate before processing or addressing and resolving any queries or discrepancies.

THE PERSON

• Proven experience working in an order processing or logistics/transport environment.
• Computer Literacy: Intermediate proficiency with Microsoft Office Suite, specifically Outlook, Excel, and Word.
• Communication: A professional, confident, and clear manner when communicating with customers and suppliers by telephone and email.
• Work Ethic: Demonstrated ability to multitask and manage competing priorities effectively in a fast-paced, high-volume environment.
• Prior working experience with CRM systems.
• Familiarity with Sage 50 accounting software, or similar.
• Experience using and managing shared mailboxes and shared documents in a collaborative office setting.