Sales Lead Specialist

NCC Group; Manchester; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Sales Lead Specialist to enhance lead management processes and drive sales growth. This role involves managing inbound and outbound leads, collaborating with marketing and sales teams, and ensuring database integrity. Ideal candidates will possess strong communication and organizational skills, along with proficiency in CRM systems and Microsoft Office. Join a dynamic team dedicated to making the world a safer place while enjoying a supportive and inclusive work environment. This is a fantastic opportunity to contribute to a mission-driven organization focused on cybersecurity and risk mitigation.

Qualifications

• Strong communication skills, both verbal and written.
• Detail-oriented and collaborative team player.

Responsibilities

• Manage inbound and outbound lead generation and qualification.
• Update leadership on lead progression and manage CRM system.

Skills

Communication Skills

Organizational Skills

Analytical Skills

Project Management

Collaboration

Tools

Microsoft Office Suite

CRM Systems

Email Management Programs

Job description

Role: Sales Lead Specialist

Location: Manchester - Hybrid

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… https://www.nccgroup.com/uk/

The Opportunity:

The Sales Lead Specialist will be responsible establishing and managing a closed-loop lead management system. This position will include managing all aspects of inbound and outbound lead generation, qualification and management.

The Sales Lead Specialist will also be responsible for working with the Marketing and Sales Teams to define and continuously improve the Lead Management Process. Additional responsibilities of this position include

Key Accountabilities:

• Responding to, qualifying, and tracking Inbound Leads and requests

• Allocating prospects and qualified leads to appropriate sales teams

• Managing the lead qualification and tracking and process

• Updating Leadership Team on Lead progression

• Managing CRM System and ensuring Database Integrity

• Managing contact information and reference lists

• Helping to define Data Profile/Fields for Leads and Prospects, and Customers.

• Maintaining our Referral Leads system from end to end and tracking till won/lost

• Maintain Database Integrity.

• Working with marketing to report on Campaign Results

Essential Skills

The ideal candidate for the Sales Lead Specialist , and will have strong communication skills, both verbal and written. They will be detail-oriented, collaborative, and a team player. Additional requirements for this position are:

• Strong organization and analytical skills.

• Knowledgeable about Microsoft Office Suite

• Strong project management skills.

• Familiarity with CRM systems.

• Knowledgeable about email management programs.

Behaviours:

• Focusing on Clients and Customers

• Working as One NCC

• Always Learning

• Being Inclusive and Respectful

• Delivery Brilliantly

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [e-mail]. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.