Sales Executive - Used Cars

Lookers; Chelmsford, Greater London; On-site; GBP 25,000 - 55,000; Full time

Job summary

Join a leading automotive retailer as a Sales Advisor in Chelmsford, where you'll leverage your customer service skills to provide exceptional experiences. This role offers a chance to learn about the automotive industry while working with a supportive team. With competitive salaries, generous leave, and a focus on employee well-being, this opportunity is perfect for those eager to develop their sales career in a dynamic environment. If you're ready to make a difference and drive your career forward, we encourage you to apply!

Benefits

Competitive salaries with clear pay scales

Generous annual leave allowance

Enhanced maternity and paternity leave

Critical illness cover

Techscheme for latest tech

Employee assistance programme

Free access to Smart Health services

Qualifications

• Motivated individual with a passion for providing exceptional customer experiences.
• Full UK driving licence is essential for the role.

Responsibilities

• Communicate effectively with customers to maintain high service levels.
• Negotiate final sale prices and complete relevant paperwork.
• Follow up with customers to ensure satisfaction after each sale.

Skills

Customer Service

Communication

Negotiation

Attention to Detail

Job description

OTE

Overview

Lookers Chelmsford Ford

Salary: OTE up to £55,000 with £25,000 basic plus uncapped commission!

Working hours: (44 hours) rota basis between Monday to Friday 09:00 to 18:00, Saturday 09:00 to 17:00 and Sunday 10:00 to 14:00 (one day off midweek and alternate Sundays)

Are you a motivated individual with a passion for providing the best customer experience? Ready to challenge yourself in an ever-evolving industry and accelerate your sales career?

If so, we have the perfect opportunity for you. An opportunity that will allow you to utilise your fine-tuned Customer Service skills and provide an exceptional experience to all our customers. Previous automotive experience is desirable, but not essential for this role, as all we ask is that you're willing to get stuck in and learn the products inside and out. Full support and training will be provided, with access to Lookers sales process training from Day 1 of your journey with us. At Chelmsford Ford, we have Sales Advisors specialising in New or Used car sales, ensuring that they comply with our FCA regulated sales process. You will be the primary contact for our customers, communicating via email, phone, and in person. Attention to detail and impeccable administration skills will contribute to your success in closing deals. You may be required to drive some of the most prestigious vehicles on the market, so a full UK driving licence is essential.

Responsibilities / Key Skills

• Communicating effectively through all channels with all customers to ensure our high customer service levels are maintained
• Listening to our customers wants and needs in their vehicle, and suggesting suitable vehicles
• Arranging and accompanying customers on test drives
• Negotiating the final price for the sale
• Completing the relevant paperwork for each sale
• Follow up with customers after each sale to ensure satisfaction with the process
• Maintaining all of our minimum standards to ensure you consistently hit your KPIs

If your skills and experience align with our requirements, we encourage you to apply today, and a member of the Talent Acquisition Team will contact you soon.

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driver's licence check will also be carried out.