Sales Executive

Confidential; Staines-upon-Thames; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

25 days holiday

Pension up to 8%

Flexible working

Health & lifestyle allowance

Job summary

A2 Dominion is seeking a Sales Executive in Staines-upon-Thames to manage customer enquiries across a portfolio including new-build and shared ownership. You will drive conversions, maintain a proactive sales pipeline and ensure a high standard of customer experience throughout the home-buying journey.

The role requires building relationships, following up leads, and delivering against sales targets while adhering to regulatory requirements.

Qualifications

• Experience selling Shared Ownership homes or similar affordable housing products.
• Knowledge of Homes England requirements and related legislation.
• Track record of meeting or exceeding sales targets in property.
• Experience using CRM systems to manage communications and pipelines.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Proactively manage leads and convert enquiries into transactions.
• Own and progress sales pipeline with clear next steps.
• Deliver against sales targets and KPIs including conversion and pipeline progression.
• Maintain high inbound/outbound activity to drive sales.
• Use CRM systems to manage workload and records.
• Explain sales processes, eligibility, valuations and timescales.
• Conduct property viewings, open days and virtual appointments.
• Coordinate with Sales Progressors and colleagues to progress transactions.
• Liaise with purchasers, solicitors, mortgage advisers to resolve issues.
• Manage nomination and allocation processes per Local Authority and 106 requirements.
• Ensure activity/documentation complies with AML, DP, and New Homes Quality Code.

Skills

CRM systems

Lead management

Sales targets

Customer service

Relationship building

Tools

CRM software

Job description

Sales Executive

Location: Staines (Regular travel expected to other sites)

Salary: £42,355-£44,500 (dependent on experience)

Contract type: Permanent Full Time (35 hours per week, Monday to Friday with Saturday working required on a rota basis)

DBS Level Basic

Choosing us is easy

As an employee of A2 Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Turn customer enquiries into successful home ownership journeys

Are you a driven property sales professional who enjoys building relationships, converting opportunities and delivering an excellent customer experience? Do you thrive in a target-driven environment where proactive follow-up, strong pipeline management and great communication make the difference?

We re looking for a Sales Executive to join our Sales & Marketing team, managing customer enquiries across a varied portfolio including new-build and second-hand shared ownership, staircasing and buy backs

You ll take ownership of the customer journey from initial enquiry, proactively managing leads and progressing opportunities through the sales pipeline. With a strong focus on conversion, customer satisfaction and compliance, you ll help customers navigate the home-buying process while ensuring we achieve our sales and performance targets.

Experience within a Housing Association, Registered Provider, Shared Ownership provider, affordable housing developer or similar homeownership environment would be highly advantageous.

Key Responsibilities

• Act as the first point of contact for customer enquiries across our range of sales products
• Proactively manage and follow up leads, maximising opportunities to convert enquiries into successful transactions
• Take ownership of your sales pipeline, ensuring prospects are actively progressed with clear next steps and regular communication
• Deliver against individual sales targets and KPIs including conversion rates, response times, pipeline progression and customer satisfaction
• Maintain high levels of inbound and outbound customer activity to drive sales performance
• Use CRM systems effectively to manage workload, prioritise activity and maintain accurate customer and transaction records
• Clearly explain sales processes, eligibility criteria, valuations and timescales, helping customers understand what happens at each stage
• Conduct property viewings, open days and virtual appointments where required
• Work closely with Sales Progressors and other colleagues to ensure transactions progress smoothly and efficiently
• Liaise with purchasers, solicitors, mortgage advisers and other stakeholders to resolve issues and maintain momentum
• Manage nomination and allocation processes in line with Local Authority and Section 106 requirements
• Ensure sales activity and documentation comply with internal policies, audit standards and regulatory requirements, including Anti-Money Laundering, Data Protection and the New Homes Quality Code

More About You

• Experience of selling Shared Ownership homes, managing resales, staircasing transactions or other affordable housing products.
• Knowledge of Homes England requirements, Shared Ownership processes and relevant Right to Buy/Right to Acquire legislation
• A proven track record of achieving or exceeding sales and KPI targets within the property industry, including experience within Shared Ownership
• Experience working within a customer-focused environment with a demonstrable impact on customer satisfaction
• Experience using CRM systems to manage customer communication, pipelines and record keeping
• The ability to build effective relationships and rapport with a wide range of customers and stakeholders
• A results-focused mindset and the ability to perform effectively within a target-driven environment

Inclusion at A2 Dominion

We re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the essential criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team.

We know some people may hesitate to apply unless they meet every requirement. If that s you, we d still encourage you to apply - or get in touch with us to talk it through.

At A2 Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Danny Banks. The role closes on 6th November 2026 and we reserve the right to close early upon appointment of the right candidate.