Sales Executive

Dorchester Collection; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Excellent service charge

Complimentary stays incl. breakfast at

50% F&B discount at selected bars/rest

Vibrant social events (summer party,冬季

Private Pension Scheme

Apprenticeship and development paths

£1,000 friend referral bonus

Wellbeing support

Job summary

The Dorchester Collection is seeking a Sales Executive to drive proactive sales for The Dorchester, 45 Park Lane and Coworth Park. You will cultivate new client relationships, maintain existing accounts, and strive to exceed annual hotel budgets.

You will operate with energy and creativity, aligning with our culture of passion, respect and teamwork, while delivering exceptional service and ensuring guest satisfaction.

Qualifications

• Strong customer service ethic and communication skills.
• Proactive sales approach with ability to develop and maintain client relationships.
• English is the primary language used in operations and communications.

Responsibilities

• Proactively sell The Dorchester, 45 Park Lane and Coworth Park to assigned territories/industry segments.
• Introduce new clients whilst maintaining existing relationships to drive targeted business.
• Achieve individual goals from assigned territories/industry segments and exceed hotel budgets.
• Have a clear understanding of broad hotel goals and contribute to sales strategies.

Skills

Sales experience

Communication

Customer service

Territory management

English proficiency

Job description

Position Overview

Join us as Sales Executive at The Dorchester & 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards.

We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.

We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Executive a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Sales Executive, here are just some of the great benefits you will receive:

• Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1,000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you'll do

A day in the life of our Sales Executive demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Sales Executive accomplish would be lengthy but the list below is essential to know.

• Proactively sell The Dorchester, 45 Park Lane and Coworth Park to assigned territories/industry segments
• Introduce new clients, whilst maintaining existing relationships to drive targeted business into the hotels
• Achieve individual goals from assigned territories/industry segments, and with the proactive sales team meet and exceed annual hotels’ budgets
• Have a clear understanding of broad hotel goals
• The items shared are the essence of a day in the life of a Sales Executive but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Sales Executive you'll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.