Sales Executive

Home Group; Chelmsford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Health cash plan

34 days annual leave including bank/h/

Discounts on groceries and activities

Pension matching up to 7%

Instant pay access with Stream

Job summary

Home Group is looking for a customer‑led sales advisor to guide people through buying a new home, from first contact to handing over keys. You’ll travel between developments in the East of England, building relationships and delivering great sales results.

Based at our Latchingdon suite, you’ll run viewings, secure reservations and progress sales, while delivering outstanding customer service and keeping people engaged throughout the process. A driving licence and own car are essential.

Qualifications

• Previous estate agency/sales experience with a track record of achieving targets.
• Experience delivering outstanding customer satisfaction through great relationships.
• Strong influencer and communication skills with customers.
• Must have driving licence and access to own vehicle to travel between sites.

Responsibilities

• Provide outstanding customer service sales assistance, building relationships with potential customers and being our expert on our developments, house types and features.
• Carrying out viewings, securing reservations and progress sales. You will be with our customers every step of the way, working hard on their behalf to help their dream home become a reality.
• You’ll help us to ensure quality standards are always adhered to, including checks on unsold houses and customer completion demonstrations.
• Selling all houses on our developments ahead of planned timescales with customers recommending us to family and friends.

Skills

Sales experience

Customer service

Communication skills

Driving licence

Tools

CRM software

Job description

• Salary circa £30,000 per annum plus potential sales bonus of up to £7,500 per annum and great benefits including Health cash plan

Home, a place where you belong

Guiding customers through one of the biggest decisions they’ll ever make, you’ll be supporting them from their first conversation with us through to collecting the keys to their new home. By providing clear advice, managing viewings, progressing sales and keeping customers engaged throughout, you’ll help create a smooth and positive experience while delivering great sales results across our developments. Initially, you’ll be selling our new homes in Latchingdon offering a variety on house styles, with further developments in the pipeline, you'll have lots to keep you busy.

What You’ll Do

• Providing outstanding customer service sales assistance, building strong relationships with potential customers and being our expert on our developments, house types and features.
• Carrying out viewings, securing reservations and progress sales. You will be with our customers every step of the way, working hard on their behalf to help their dream home become a reality.
• You’ll help us to ensure quality standards are always adhered to, including checks on unsold houses and customer completion demonstrations.
• Selling all houses on our developments ahead of planned timescales with customers recommending us to family and friends.

Why join us

If you fancy working alongside our brilliant team, then join us and be part of one of the UK’s Great Places to Work! We can’t offer COS for this role.

You have

• Previous experience of selling homes or working within a relevant estate agency/sales environment, achieving sales targets.
• Experience of delivering outstanding customer satisfaction through developing great relationships.
• You’ll be a great influencer, get where our customers are in their lives and have creative spark.
• We’ll need you to travel between our sites across the East of England, so you’ll need a driving licence and access to your own vehicle.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You'll be required to work 37.5 hours per week over 5 days (Tuesday to Saturday).
• Initially based at our new sales and marketing suite in Latchingdon.
• You must be able to use technology for updating records on our various systems including CRM, keeping our customers updated, completing online learning and collaborating with colleagues.

What’s in it for you?

• 34 days annual leave (including bank holidays) rising to 39 days (this includes bank holidays and a “me day”) plus the option to buy 5 more each year
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream