Sales Executive

Motorpoint Ltd; Birmingham; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Staff discount on cars

Pension

Healthcare

Cycle to work

Birthday leave

Employee Assistance Programme (EAP)

Quarterly team socials

Job summary

Motorpoint Ltd in the UK is seeking a personable Sales Executive to join our fast-paced team. You will greet customers, deliver a no-pressure service, present vehicle options and close deals with a focus on service-led selling.

With a full UK driving licence and previous sales experience, you’ll work toward monthly targets, upsell finance options, and collaborate with other departments to ensure an outstanding customer journey.

Qualifications

• Previous sales experience is essential.
• A full UK driving licence is essential.
• Experience selling financial products would be beneficial; training will be provided.
• Ability to work towards monthly targets.
• Weekend work is required.
• Excellent customer service and rapport-building skills.

Responsibilities

• Meet, greet and build rapport with customers arriving at store.
• Deliver a no-pressure sales service to identify and anticipate needs.
• Complete face-to-face quotes on chosen vehicles in line with customer's needs.
• Upsell relevant products and finance where relevant.
• Work towards monthly, individual and team targets.
• Complete handover process with customers ensuring high service levels.
• Liaise with other departments to ensure outstanding customer service while managing expectations.

Skills

Customer service

Sales experience

Target-driven

Communication

Relationship building

Weekend availability

Job description

Shift Pattern: 5 days out of 7, with two consecutive days off during the week. Weekend working is required. If you have a passion for cars, love managing a detailed and service-led process and enjoy working as part of a fast-paced and energetic team you may have found your ideal job! Our Sales Executives are vital to our business growth and ensuring our customers get a first-class service. As a Sales Executive you will help us to shake off all of those outdated car industry clichés and help us drive into the fast lane towards becoming the most desired car retailer. What will you be getting up to?

• Meet, greet and build a natural rapport with customers arriving at store
• Deliver a no-pressure sales service to customers to identify and anticipate needs
• Complete face-to-face quotes on chosen and recommended vehicles in line with customer's needs
• Upsell relevant products and finance where relevant
• Work towards monthly, individual and team targets
• Complete the handover process with customers ensuring a high level of customer service
• Liaise with other key departments to ensure our customers receive outstanding levels of service, whilst managing their expectations
• A full UK driving licence is essential
• Previous sales experience is essential
• Ability to work towards monthly targets
• Experience selling financial products would be beneficial however training will be provided
• Ability to establish rapport and build relationships with customers quickly
• Ability to be flexible as weekend work will be required

We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life - PROUD, HAPPY, HONEST, SUPPORTIVE - by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!