Sales Development Representative (ISR/SDR)

Clipeum IT Ltd; Norwich; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

28 days holiday

Pension after probation

All equipment supplied

Hybrid or remote working

Job summary

Clipeum IT Group in Norwich, Norfolk (office, hybrid or remote for the right person) is seeking a Sales Development Representative to drive growth by identifying and qualifying opportunities and booking meetings with decision makers across the UK. You will play a key part in building the new business pipeline, with warm signals and outbound activity, reporting to the Group Sales Director.

The package includes £35,000 base salary plus £10,000 commission (OTE £45,000) and flexible working options.

Qualifications

• Confident on the phone and able to handle gatekeepers.
• Self-motivated with a strong pipeline discipline.
• Experience in B2B outbound roles is a plus but not essential.

Responsibilities

• Qualify opportunities and book meetings with decision makers.
• Follow up quickly with warm signals from website, email campaigns and LinkedIn.
• Maintain accurate pipeline records in CRM and feed back on messaging.

Skills

Phone sales

Outbound prospecting

Qualification of leads

Meeting booking

Tools

CRM

Job description

Sales Development Representative (ISR/SDR)

Clipeum IT Group | Norwich, Norfolk (office, hybrid or remote for the right person) | Full time

£35,000 basic + £10,000 commission (£45,000 OTE), with potential to earn more based on performance.

We're looking for someone who genuinely enjoys picking up the phone, starting conversations and getting the right people into a room with us. If that's you, read on.

Who we are

Clipeum IT is a UK managed IT and cybersecurity group, made up of Onyx IT, REACT Computer Partnership and CRIBB Cyber Security. We're a team of around 35 people supporting businesses from 10 to 500 employees right across the UK, with a real specialism in the defence sector and its supply chain.

We run our own dedicated SOC, we're a Cyber Essentials and Cyber Essentials Plus Certification Body, and we've just been accredited as a Defence Cyber Certification (DCC) Level 0 Certification Body. For the second year running we've been named a finalist in the Advanced Cybersecurity category at the MSP Titans of the Industry Awards, and we're the only UK business on that list both years.

We're growing, and this is a brand new role created to drive that growth.

The role

You’ll be the engine behind our new business pipeline, starting conversations with UK businesses that need better IT and security, qualifying them properly and booking meetings.

This isn’t cold calling from a phone book. You’ll be working warm signals every day alongside your own outbound activity.

Day to day, you’ll be:

• Following up quickly and personally with businesses engaging with our website, email campaigns and LinkedIn outreach
• Running your own outbound calling and prospecting into UK businesses that fit our ideal customer profile
• Qualifying opportunities properly and booking meetings with decision makers
• Keeping your pipeline and activity accurately recorded in our CRM
• Feeding back on what’s landing with prospects so we can keep sharpening our messaging

Cybersecurity, co-managed IT, Microsoft 365, AI and defence cyber compliance all give you plenty of reasons to call.

You’ll report directly to our Group Sales Director, who’ll be your manager, peer and teammate. You’ll work side by side, not at arm’s length.

What we’re looking for

We care more about attitude than a perfect CV. We’re looking for someone who is:

• Confident and natural on the phone, and comfortable getting past gatekeepers
• Resilient, self‑motivated and genuinely enjoys the chase
• Organised, with the discipline to keep a busy pipeline moving
• Happy being measured on meetings booked, because that’s what this role is about

Experience in a B2B outbound role is a big plus, and time spent in IT, MSP or cybersecurity sales even more so, but you don’t need to be technical. We’ll teach you the services; we can’t teach curiosity or drive.

What’s in it for you

• £35,000 basic salary plus £10,000 commission, with potential to earn more based on performance
• 28 days holiday
• Pension after successful completion of probation
• All equipment supplied
• Office, hybrid or remote working for the right person
• Proper training on our services and the cyber and defence landscape
• A genuine route into account management or business development as the team grows

You’ll also be joining at the start of something. This role has been created for a reason and you’ll have a real say in how it shapes up.

Start date

January 2027, or sooner for the right person.

Please note

This role is open to UK based candidates only.