Sales Development Representative

Omniplex Learning; St Albans; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Private Medical Insurance

Group Life Insurance

Enhanced family friendly policies

Regular social events

Job summary

Omniplex Learning is seeking a proactive Sales Development Representative to join our New Business team. You’ll be the first touchpoint for prospective customers, qualifying inbound leads and setting up qualified opportunities for the wider sales group.

Based in the UK, you’ll engage via multiple channels, conduct discovery conversations, book meetings, and keep CRM data accurate to ensure smooth handovers and pipeline growth.

Qualifications

• A positive, resilient attitude and motivation to hit goals and targets.
• Excellent communication and ability to ask thoughtful questions.
• Strong organisation and time-management skills.
• Curiosity and drive to build a career in sales.
• Willingness to learn and grow in a sales role.

Responsibilities

• Qualify inbound leads against agreed criteria to identify genuine sales opportunities.
• Engage prospective customers via multiple channels, with phone calls as a key outreach method.
• Hold effective discovery conversations to understand needs and requirements.
• Book qualified meetings for the New Business closing team.
• Maintain accurate customer and opportunity information in the CRM and Outreach, ensuring smooth handovers.

Skills

Excellent communication

Strong organisation

Time management

Curiosity

Proactive attitude

Customer-facing experience

Job description

We’re looking for a proactive and customer-focused Sales Development Representative to join our New Business team at Omniplex Learning!

Who are we?

At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place.

As our Sales Development Representative, you’ll be one of the first points of contact for prospective customers. You’ll engage with inbound leads, understand their needs and identify valuable sales opportunities for our New Business team. Through thoughtful discovery conversations and a consistent qualification process, you’ll help create a strong pipeline and support our continued growth.

What will you do?

You’ll guide prospective customers through the initial stages of their journey with OL, turning inbound interest into well-qualified opportunities for the wider sales team. You will:

• Qualify inbound leads against agreed criteria to identify genuine sales opportunities
• Engage prospective customers via multiple channels, with phone calls being a key method of outreach
• Hold effective discovery conversations to understand each prospect’s needs and requirements
• Book qualified meetings for the New Business closing team
• Maintain accurate customer and opportunity information in the CRM and Outreach, working closely with the wider New Business team to ensure a smooth handover

Who are we looking for?

You’re naturally curious, proactive and enjoy connecting with people. You’re confident asking questions, understanding different perspectives and helping people find the right solution to their needs. You’ll bring:

• A positive, resilient attitude and the motivation to work towards goals and targets
• Excellent communication with the ability to ask thoughtful questions and uncover customer needs
• Strong organisation and time management skills
• Curiosity, drive and a genuine desire to build a career in sales
• Previous experience in a customer-facing, commercial or sales environment would be beneficial, but we're equally interested in people with the right attitude, curiosity and willingness to learn
• The ability to be based in the office full-time

What’s in it for you?

• A competitive salary reflective of your experience
• 25 days annual leave plus bank holidays, and your birthday off
• Inclusive Private Medical Insurance and mental health support
• Group Life Insurance
• Enhanced family friendly policies
• Regular social events and team activities