Sales & Customer Service Apprentice: Admin & Growth Path

HIGH GROVE BEDS LTD; Shelford; On-site; GBP 12,000 - 16,000; Full time

Job summary

Highgrove Beds Ltd is seeking a Sales/Customer Service Administrator apprentice to join the busy sales department. The role includes handling customer queries, replying to emails, and entering orders daily via Sage, while ensuring data quality across the team.

The apprenticeship program leads to Customer Service Specialist Level 3 or Business Administrator Level 3 depending on role, with working hours from Monday to Friday, 9:00am to 5:00pm, over roughly 1 year and 3 months.

Qualifications

• Desirable GCSE English and Maths at grade 4.
• Interest in sales and customer service.
• Desire to learn through an apprenticeship programme.

Responsibilities

• Dealing with customer queries.
• Responding to customers emails.
• Daily data entry of orders via Sage.
• Transferring data from one source to another.
• Quality checking data entered by the team.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Team working

Initiative

Non judgemental

Education

GCSE English - 4

GCSE Maths - 4

Tools

Sage

Job description

Highgrove Beds Ltd is seeking a Sales/Customer Service Administrator apprentice to join the busy sales department. The role includes handling customer queries, replying to emails, and entering orders daily via Sage, while ensuring data quality across the team.

The apprenticeship program leads to Customer Service Specialist Level 3 or Business Administrator Level 3 depending on role, with working hours from Monday to Friday, 9:00am to 5:00pm, over roughly 1 year and 3 months.