Sales & Customer Care Advisor (Delivery)

STARK Building Materials UK; Grimsby; On-site; GBP 18,000 - 24,000; Full time

Job summary

STARK Building Materials UK in Grimsby (DN31 2SG) is hiring a Sales Advisor to join our friendly team. The role involves helping customers, understanding needs, and driving duties with a full UK driving licence.

You'll develop relationships, process orders, and coordinate deliveries using our in-house systems, while maintaining a tidy branch and stock levels. The position offers a supportive environment, staff discounts, and career growth.

Qualifications

• Previous industry experience preferred but not essential
• Experience in a customer facing environment
• Passion for working with people
• A positive can-do attitude

Responsibilities

• Get to know our product lines and services to maximise customer interactions.
• Develop relationships with existing customers face-to-face and over the phone, providing proactive advice and solutions.
• Use in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
• Maintain stock levels, carrying out regular stock counts.
• Work with colleagues to suggest opportunities for improvement.

Skills

Customer service

Communication

Relationship building

Driving licence

Teamwork

Job description

STARK Building Materials UK in Grimsby (DN31 2SG) is hiring a Sales Advisor to join our friendly team. The role involves helping customers, understanding needs, and driving duties with a full UK driving licence.

You'll develop relationships, process orders, and coordinate deliveries using our in-house systems, while maintaining a tidy branch and stock levels. The position offers a supportive environment, staff discounts, and career growth.