Customer Service Advisor — Drive, Deliver & Delight Customers

STARK Building Materials UK; Swindon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

Life Assurance

WorkPerks

Digicare+ Workplace App

Salary Sacrifice

Employee Discount

Refer a Friend

Wellbeing Centre

Reward & Recognition

Job summary

STARK Building Materials UK is seeking a Customer Service Advisor in Swindon (SN2 8YR). The FTC role runs until April 2027, with Monday–Friday core hours 7:30am–4:30pm. You’ll learn our product lines, develop relationships with customers, and manage orders and deliveries, driving great service and accuracy.

A full UK driving licence for van duties is required. You’ll join a supported team with competitive benefits, staff discounts and pension, plus life assurance and wellbeing perks.

Qualifications

• Experience in a customer-facing environment preferred.
• Ability to build great relationships with customers.
• Comfort using in-house systems to process orders.

Responsibilities

• Get to know our product lines and services to guide customer interactions.
• Build relationships with new and existing customers face-to-face and over the phone.
• Use in-house systems to process orders, organise deliveries and update customers.
• Keep the branch and yard tidy to make a strong first impression.
• Maintain stock levels with regular counts.
• Collaborate with colleagues to identify improvement opportunities.

Skills

Customer service

Communication

Driving licence

Job description

STARK Building Materials UK is seeking a Customer Service Advisor in Swindon (SN2 8YR). The FTC role runs until April 2027, with Monday–Friday core hours 7:30am–4:30pm. You’ll learn our product lines, develop relationships with customers, and manage orders and deliveries, driving great service and accuracy.

A full UK driving licence for van duties is required. You’ll join a supported team with competitive benefits, staff discounts and pension, plus life assurance and wellbeing perks.