Sales Adviser

STARK Group; Grimsby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension with Legal & General

Life Assurance 2x salary

WorkPerks discount platform

Aviva Digicare+ Workplace app

Salary sacrifice options

Employee discount

Refer a Friend scheme

Wellbeing centre

New Reward & Recognition program

Job summary

STARK Group in Grimsby (DN31 2SG) is seeking a Sales Advisor to deliver exceptional customer service at our branch. The role involves understanding product lines, building relationships with customers, processing orders, and maintaining a tidy branch and stock levels. A full UK driving licence is required to support driving duties and deliveries.

Working hours are Monday to Friday 7:30am–5:00pm. The successful candidate will join a friendly, dynamic team within STARK Building Materials UK, with

Qualifications

• Experience in a customer-facing environment.
• Previous industry experience preferred but not essential.
• Passion for working with people.
• A positive can-do attitude.

Responsibilities

• Get to know product lines and services to enhance customer interactions in line with JPS values.
• Develop strong relationships with existing customers via face-to-face and phone interactions, offering proactive advice and solutions.
• Process customer orders using in-house systems, organise delivery times and keep customers updated throughout their journey.
• Keep the branch and yard clean and tidy to create a positive first impression.
• Maintain stock levels with regular stock counts.
• Collaborate with colleagues to identify improvement opportunities.

Skills

Customer facing

Positive attitude

Team player

Job description

We have an exciting opportunity for a Sales Advisor at our thriving Grimsby (DN31 2SG) branch!

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely

Working hours: Monday - Friday 7.30am - 5pm

What You’ll Be Doing

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What We’re Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme – launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.