Customer Service Advisor | Drive, Deliver & Grow

STARK Group; Swindon; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Pension

Life Assurance

WorkPerks discounts

Aviva Digicare+

Cycle to Work

Refer a Friend

Wellbeing Centre

Job summary

STARK Group in Swindon is seeking a Customer Service Advisor to handle customer interactions, process orders, and manage deliveries. The role emphasizes delivering excellent service and building strong relationships with customers in a fast-paced environment.

The ideal candidate will have experience in customer-facing roles, a positive attitude, and a willingness to learn. A full UK driving licence with van entitlement and the ability to perform manual tasks safely are essential.

Qualifications

• Previous industry experience preferred but not essential.
• Experience in a customer facing environment.
• Passion for working with people.
• A positive can-do attitude.

Responsibilities

• Get to know our product lines and services to maximise customer interactions.
• Develop great relationships with new and existing customers (face to face and over the phone).
• Use in-house systems to process orders, organise delivery times and update customers.
• Keep the branch and yard tidy to make a great first impression.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

STARK Group in Swindon is seeking a Customer Service Advisor to handle customer interactions, process orders, and manage deliveries. The role emphasizes delivering excellent service and building strong relationships with customers in a fast-paced environment.

The ideal candidate will have experience in customer-facing roles, a positive attitude, and a willingness to learn. A full UK driving licence with van entitlement and the ability to perform manual tasks safely are essential.