Sales Administrator

JAM Recruitment Ltd; Guns Village; On-site; GBP 15,000 - 21,000; Full time

Job summary

Pertemps is recruiting for a Sales Administrator in West Bromwich to support a manufacturing client. The role is full-time and pays £13 per hour, with duties including updating CRM, managing customer accounts, processing orders and preparing quotations.

You will liaise with customers, suppliers and internal teams, handle enquiries by phone and email, and maintain accurate records. Prior sales or office experience and strong organisation are essential.

Qualifications

• Previous experience in a sales administration or office-based role.
• Strong organisational skills and time-management abilities.
• Excellent communication skills.
• Proficient in using Microsoft Office.

Responsibilities

• Updating CRM following all call activity with attention to customer data capture log.
• Management and maintenance of customer accounts.
• Processing sales orders accurately and efficiently.
• Preparing quotations and sales documentation.
• Liaising with customers, suppliers and internal departments.
• Managing customer enquiries via phone and email.
• Maintaining accurate records on internal systems.
• Assisting with general office administration.

Skills

Organisational skills

Time management

Communication skills

Tools

Microsoft Office

Job description

As a Sales Administrator in West Bromwich, you will support a manufacturing client's sales and customer service functions. This full-time position pays £13 per hour and involves maintaining customer accounts, processing orders, and preparing quotations. You will update the CRM, manage enquiries by phone and email, and liaise with suppliers and internal teams. Accurate record-keeping and general office duties are central to the role. Prior experience in a sales or office setting is essential, alongside strong organisational abilities. The position suits a methodical worker who handles multiple tasks efficiently and communicates clearly with varied stakeholders. Pertemps are currently recruiting for a Sales Administrator to join our successful manufacturing client based in West Bromwich. This is an exciting opportunity for someone to support the Sales and Customer Service team.

Key Responsibilities:

• Updating CRM following all call activity with particular attention to customer data capture log
• Management and maintenance of customer accounts
• Processing sales orders accurately and efficiently
• Preparing quotations and sales documentation
• Liaising with customers, suppliers and internal departments
• Managing customer enquiries via phone and email
• Maintaining accurate records on internal systems
• Assisting with general office administration

The Ideal Candidate:

• Previous experience in a sales administration or office-based role
• Strong organisations skills and time-management skills
• Excellent communication skills
• Proficient in using Microsoft
• Ability to work well as part of a team or independently

Hours of Work:

Monday - Thursday: 08:30am - 5:00pm Friday: 08:00am - 4:30pm The successful candidate must be flexible regarding working hours when required.

Competitive Salary

If you’re an experienced Sales Administrator and you’re looking for your next opportunity with a successful and established manufacturing business, we’d love to hear from you!