Sales Coordinator

Kinetic plc

Mold

On-site

GBP 27,000 - 30,000

Full time

6 days ago

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Job summary

Kinetic plc in Mold, Wales, is seeking a Sales Coordinator to join the Commercial Team. You will provide excellent customer service and support throughout the sales process, handling administrative and operational tasks to ensure smooth day-to-day sales office functioning.

Daily duties include processing orders, preparing paperwork, liaising with customers and hauliers, invoicing, and export paperwork. The role requires GCSE level, at least 1 year in a customer-facing or admin role, strong MS

Qualifications

Educated to GCSE level.
Minimum 1 year in a customer-facing or administrative role.
Experience using Solvitt or similar systems is beneficial.

Responsibilities

Process bulk/packaged orders via email/phone and amend orders as required.
Prepare paperwork including pro-forma where applicable.
Process haulage orders and liaise with customers/hauliers for export orders.

Skills

Customer service

MS Office

Communication

Organised

Prioritisation

Ownership

Education

GCSE level

Tools

Solvitt

Job description

Job Search Locations

All Locations, Anglia, East Midlands, Greater London, Home Counties, National, North East, North West, Northern Ireland, Overseas, Scotland, South East / Southern, South West, Wales, West Midlands, Yorkshire & The Humber

Job Type

Contract
Permanent
Temporary

Salary From

per annum
per hour

Salary

£27 - £30 per annum

Sector

Aerospace & Defence
Automotive & Transport
Chemical
Civil Engineering
Electronics & Technology
Energy & Utilities
Environmental
Food & Beverage
General Manufacturing
Metals & Mining
Pharmaceutical & Scientific
Warehousing & Distribution

Location

Mold, Wales, Wales

Position

Sales Coordinator

Job Summary

Kinetic plc are currently looking for a Sales Coordinator for our Client based in Mold. Reporting to the Commercial Team Leader the purpose of the role will be to provide excellent customer service and support throughout the sales process by precise and timely manner. You will be handling the administrative, operational and coordination tasks to ensure smooth day to day functioning of the sales office by addressing all customer enquiries, responding promptly and accurately. Salary 27 - 30k dependant on experience.

Responsibilities

Main duties include:

Processing bulk/packaged orders via email/phone, making amendments to orders as required
Preparing paperwork as necessary to include pro-forma where applicable
Processing Haulage orders
Liaising with customers/hauliers regarding orders and preparing paperwork for export orders
Communicating with internal departments including production and transport
Invoicing
Handling booking in of collections from site
Processing both UK & Export samples
Label printing including raising new labels for production
Handling customer/part code discrepancies
Database maintenance - customer maintenance, labels, solvitt/printer maintenance and MSDS document maintenance
Preparing/maintaining reports e.g. HMRC movements on behalf of customers
There will also be the requirement to provide occasional cover in the Sales Office and Reception to cover sickness and holidays

Qualifications

Qualification/Education Required:

Educated to GCSE level.

Experience & Skills

Experience/Skills/ Attributes Required:

Minimum 1 years' experience in a customer-facing or administrative role
Excellent communication skills (written & verbal) with the ability to build rapport with customers
Good knowledge of Microsoft Office (Outlook, Word & Excel)
Good numeracy/literacy skills.
Highly organised with strong attention to detail
Able to prioritise and manage workload in a fast-paced environment
Proactive, hands-on and willing to take ownership
Experience using Solvitt or similar systems is beneficial but not essential

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