Sales & Operations Coordinator

Major Recruitment - Perm Manager; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

Major Recruitment - Perm Manager seeks a Sales & Operations Coordinator in Sheffield to support the UK sales team with prompt customer responses and liaison across internal and external bodies. The role focuses on sales, hire, repairs, onsite testing and purchasing.

The position is permanent, 39 hours per week, with a Monday to Friday schedule. You will manage quotations, admin tasks, and customer relationships in a fast-paced environment.

Qualifications

• You will have demonstrable experience in a sales administration and coordination role ideally using ERP systems.
• You will be driven and energetic with the ability to thrive in a fast-paced environment with a positive can-do attitude.
• You must have a flexible and collaborative approach, with the ability to adapt to differing customers.
• A customer-centric attitude with focus on long-term relationships.
• The ability to work in a target-driven environment across multiple work-streams.
• Excellent verbal and written communication and relationship-building skills.
• Well-organised, process-orientated with attention to detail.

Responsibilities

• Support the UK sales team by providing professional, prompt responses to customers and liaising with internal and external bodies.
• Produce quotations for hydraulic, pneumatic and electric tools & equipment for sales, repair, onsite testing & hire.
• Carry out administrative duties: raise sales & hire orders, create job estimates, update accounts.
• Provide technical and commercial support to customers to gain competitive advantage.
• Manage hire processes: quoting, tickets, stock allocation, despatch, invoicing, and aftercare.
• Spot opportunities to increase sales and perform proactive internal sales support.
• Liaise with suppliers to secure competitive resale prices to improve profitability.
• Process purchase orders for depots following supplier approval guidelines.
• Ensure quotations and requirements are organized and sales engineers are reminded to follow up.
• Maintain effective filing and administrative systems to support sales and record pending quotations.

Job description

Sales & Operations Coordinator

26,910 per annum

Sheffield, South Yorkshire

Monday to Friday - 39 hours per week

Permanent

The role:

To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required. Primarily focusing on sales, hire, repairs, onsite testing & purchasing.

Responsibilities:

• To administratively and proactively support the UK based general sales team by providing a professional and prompt response time to the company's customers whilst liaising with other internal and external bodies as required.
• Producing quotations for customers for hydraulic, pneumatic and electric tools & equipment covering the sales, repair, onsite testing & hire side of the business, while building strong relationships with external customers & business partners.
• Carry out all administrative duties on appropriate systems such as raising general sales & hire orders, creating job estimates, goods receipting, updating customer & supplier accounts.
• Provide technical and commercial support to our customers to assist them in gaining competitive advantage in their respective market.
• Jointly manage the hire processes including formally quoting, organising the generation of picking tickets, allocation of specific stock, despatching through our internal driver & freight partners, invoicing, goods receipting returned equipment ensuring it is fully inspected by the workshop, costing up damaged items & providing full aftercare support to our valued customers.
• Spot the opportunity to increase sales and act upon it - carrying out proactive internal sales support.
• Liaising with suppliers to get competitive re-sale prices to increase job profitability.
• Administer purchase orders for relevant depot, ensuring supplier approval guidelines are followed as per the QMS.
• Ensure that all pending quotations and requirements are organised efficiently and remind sales engineers to follow up as required.
• Ensure effective filing and administrative system to support sales, keep notes on pending quotations and bids.

Requirements:

• You will have demonstrable experience in a sales administration and coordination role ideally using ERP systems
• You will be driven and energetic with the ability to thrive and enjoy a fast-paced and dynamic environment, demonstrating a positive can-do attitude.
• You must have a flexible and collaborative approach, with the ability to adapt your style to differing customers.
• A passionate attitude about long term customer relationships with a strong customer centric approach, able to focus on both the immediate and medium-term challenges.
• The ability to work efficiently and effectively in a target driven environment, interacting with multiple work-streams and teams.
• A high level of verbal and written communication skills and excellent interpersonal and relationship building skills with the ability to interact at all levels appropriately.
• A well-organised, process orientated approach combined with attention to detail and high standards