Sales Coordinator

KineticPlc; Mold; On-site; GBP 27,000 - 30,000; Full time

Job summary

Kinetic plc in Mold is seeking a Sales Coordinator to provide excellent customer service and support throughout the sales process in a fast-paced environment.

Salary £27k–£30k dependant on experience; GCSE level required and at least 1 year in a customer-facing or administrative role. Proficiency in MS Office and strong communication skills are essential, with ability to prioritise and manage workload.

Qualifications

• GCSE level is required.
• Minimum 1 year in a customer-facing or administrative role.
• Excellent communication skills (written & verbal).
• Good knowledge of Microsoft Office (Outlook, Word & Excel).
• Good numeracy and literacy skills.

Responsibilities

• Process bulk/packaged orders via email/phone and amend orders as required.
• Prepare paperwork including pro-forma where applicable.
• Process Haulage orders and liaise with customers/hauliers for export orders.
• Communicate with production and transport and raise invoices.
• Handle booking in of collections from site and processing UK/export samples.

Skills

Customer-facing experience

Administrative skills

Communication skills

Organisational skills

Proactive

Prioritisation

Numeracy

Education

GCSE level

Tools

Microsoft Office

Solvitt system

Job description

Kinetic plc are currently looking for a Sales Coordinator for our Client based in Mold. Reporting to the Commercial Team Leader the purpose of the role will be to provide excellent customer service and support throughout the sales process by precise and timely manner.

Salary 27 - 30k dependant on experience

Main duties include:

• Processing bulk/packaged orders via email/phone, making amendments to orders as required
• Preparing paperwork as necessary to include pro-forma where applicable
• Processing Haulage orders
• Liaising with customers/hauliers regarding orders and preparing paperwork for export orders
• Communicating with internal departments including production and transport
• Invoicing
• Handling booking in of collections from site
• Processing both UK & Export samples
• Label printing including raising new labels for production
• Handling customer/part code discrepancies
• Database maintenance - customer maintenance, labels, solvitt/printer maintenance and MSDS document maintenance
• Preparing/maintaining reports e.g. HMRC movements on behalf of customers

There will also be the requirement to provide occasional cover in the Sales Office and Reception to cover sickness and holidays

Qualification/Education Required:

• Educated to GCSE level.

Experience/Skills/ Attributes Required:

• Minimum 1 years' experience in a customer-facing or administrative role
• Excellent communication skills (written & verbal) with the ability to build rapport with customers
• Good knowledge of Microsoft Office (Outlook, Word & Excel)
• Good numeracy/literacy skills.
• Highly organised with strong attention to detail
• Able to prioritise and manage workload in a fast-paced environment
• Proactive, hands-on and willing to take ownership
• Experience using Solvitt or similar systems is beneficial but not essential