Sales Coordinator

Dron & Dickson; Runcorn; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 Days Annual Leave

Bike to Work Scheme

Life Assurance

Job summary

Dron & Dickson in Runcorn is seeking a Sales Coordinator to support our Wholesale operations. You will be at the heart of our sales process, processing quotations and orders, building relationships with customers, and working closely with Business Development Managers to meet branch goals.

The role provides training in Customer Service and Compliance (Anti-Bribery, Anti-Slavery & Human Trafficking) and includes 33 days annual leave, Bike to Work, and Life Assurance.

Qualifications

• Previous Sales Experience is required.
• Minimum GCSEs or Standard Grades.
• CompEx Foundation (or willingness to complete).
• Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided.

Responsibilities

• Process sales quotations, sales orders, and purchase orders accurately.
• Manage and build relationships with assigned customer accounts.
• Proactively follow up on quotations to secure business.
• Maintain CRM records and support Business Development Managers.
• Participate in continuous improvement initiatives.

Skills

Sales experience

Customer service

Education

GCSEs/Standard Grades

Tools

CRM software

Job description

Location: Runcorn

Department: Wholesale

Reports to: Branch Manager

Type: Full-time

Industry: Electrical & Hazardous Area Equipment

At Dron & Dickson, our purpose is simple:Everyone Home Safe.

We believe in protecting people, the environment, and our clients through safe systems, strong culture, and high-quality service delivery. We are committed to investing in our people - our greatest asset - and fostering a workplace built on our coreAGILEvalues: Attitude, Genuine, Integrity, Learning, and Empathy.

If you're passionate about operational excellence, people coordination, and delivering exceptional service, this is your opportunity to be part of a respected brand in the Energy sector.

Dron & Dickson are looking for aSales Coordinator, you'll be at the heart of our operations-ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You'll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety.

Key Responsibilities

• Process sales quotations, sales orders, and purchase orders efficiently and accurately
• Manage and build relationships with assigned customer accounts
• Proactively follow up on quotations to secure business
• Expedite customer and supplier orders, handling returns and non-conformances
• Maintain and update CRM records to ensure clean and current data
• Support Business Development Managers with sales coordination tasks
• Participate in continuous improvement initiatives
• Maintain high standards ofcustomer service aligned with our core values

Requirements

• Previous Sales Experience
• Minimum GCSEs or Standard Grades
• CompEx Foundation (or willingness to complete)
• Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided

Additional Information

33 Days Annual Leave

• Recharge with a generous holiday allowance (including public holidays)

Bike to Work Scheme

• Save money and stay healthy with our cycle-to-work programme

Life Assurance

• Peace of mind with financial protection for you and your loved ones

Recruitment Agency Notice:

We are recruiting for this position directly and are not seeking agency support.