Sales Coordinator

Rosewood London; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Pension and life assurance

Room nights

F&B discount

Job summary

Rosewood London is seeking a Sales Coordinator to join the Sales team. You will support the team with administrative processes, coordinate client communication and ensure smooth execution of sales activities, acting as a liaison between internal departments and clients to deliver exceptional guest experiences.

The role requires strong organisational skills, excellent written and verbal communication, and a genuine passion for luxury hospitality.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Excellent written and verbal communication.
• Passion for sales and luxury hospitality.
• Ability to multitask in a fast-paced environment.
• Experience in luxury hospitality is preferred.

Responsibilities

• Provide comprehensive administrative support to the Sales & Marketing team.
• Prepare and distribute sales proposals, contracts, and confirmations.
• Handle client enquiries with prompt, professional responses.
• Coordinate site inspections, client visits, and familiarisation trips.
• Maintain accurate client records, reports, and databases.
• Assist with organising sales events, trade shows, and promotions.
• Liaise with internal departments to ensure flawless group and corporate bookings.
• Support revenue and forecasting reports as required.

Skills

Organisational skills

Communication

Attention to detail

Sales enthusiasm

Luxury hospitality exposure

Job description

We are currently looking for a Sales Coordinatorto join our Sales team at Rosewood London. You will play a pivotal role in supporting the Sales team by managing administrative processes, coordinating client communication, and ensuring seamless execution of sales activities. You will act as a key liaison between internal departments and external clients, contributing to exceptional guest experiences.

Key expectations of this role are

• Provide comprehensive administrative support to the Sales & Marketing team.
• Prepare and distribute sales proposals, contracts, and confirmations with meticulous attention to detail.
• Manage client enquiries, ensuring prompt, professional, and personalised responses.
• Coordinate site inspections, client visits, and familiarisation trips.
• Maintain accurate client records, reports, and databases.
• Assist with the organisation of sales events, trade shows, and promotional activities.
• Liaise with internal departments to ensure flawless execution of group and corporate bookings.
• Support revenue and forecasting reports as required.

Profile

• Previous experience within a luxury hospitality setting or a related field is preferred.
• Strong organisational and administrative skills with excellent attention to detail.
• Exceptional written and verbal communication skills.
• Professional, polished, and service-oriented demeanour.
• Ability to multitask and thrive in a fast-paced, high-standard environment.
• A genuine passion for sales and luxury hospitality.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

• Competitive holiday allowance which increases with length of service
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide